Ripple IT
Information Technology and Services
ITAssetandLifecycleCoordinator
“IT Asset and Lifecycle Coordinator at Ripple IT. Skills: IT Asset and Lifecycle Coordination, Operations, Procurement, Inventory Management, Shipping/Receiving, Client Service. Coordinate employee lifecycle resources and tasks across onboarding, role changes, and off-boarding. Manage inventory and inventory levels at Saltbox, keeping hardware accurate, organized, and ready to deploy”
What You'll Achieve.
New hires get the right equipment, on time, with fewer misses and less back-and-forth; Inventory at Saltbox is reliable, current, and easy to action; Shipping and receiving runs cleanly and predictably; Clients feel informed and confident during employee changes and larger operational initiatives; Internal teams trust this person to keep the moving pieces organized and progressing; Processes get better over time, not more chaotic as volume grows
Industry & Context.
To solve problems - and prevent future ones - using smart thinking.
Ability to work onsite at Saltbox five days per week
What They're Looking For.
Must Have
3-5 years of experience in operations, employee lifecycle coordination, procurement, inventory management, shipping/receiving, office operations, or client service, organizational skills and a high level of follow-through, Comfort managing many moving parts at once without losing detail, Excellent written and verbal communication skills, Confidence working directly with clients and translating needs into clear operational plans, judgment around prioritization, escalation, and spend coordination, Comfort working in a highly hands-on role that blends administrative work, logistics work, and client communication, Ability to work onsite at Saltbox five days per week
Nice to Have
Experience in an MSP, IT services, operations, or procurement-heavy environment, Familiarity with hardware ordering, asset tracking, and device lifecycle workflows, Experience coordinating onboarding programs across multiple clients or teams, Experience with documentation, compliance-minded operations, or disposal workflows, Familiarity with Apple, Windows, and standard business-user hardware packages
What You'll Do.
Coordinate employee lifecycle resources and tasks across onboarding
Manage inventory and inventory levels at Saltbox
keeping hardware accurate
Own shipping and receiving
including inbound equipment
outbound new hire shipments
and internal transfers
Chat with clients during new onboarding engagements to setup the Employee Lifecycle program
Maintain ongoing client communication related to large initiatives
and other operational changes
Partner with internal teams to ensure the right equipment
and communication are in place for every lifecycle event
Support hardware disposition and related operational documentation
including Certificates of Destruction where needed.
Look for ways to improve workflows
and build more scalable lifecycle and procurement operations.
How You'll Work.
Team & Collaboration
Partner with internal teams to ensure the right equipment, timing, documentation, and communication are in place for every lifecycle event; Support Each Other
Communication Scope
Excellent written and verbal communication skills; Confidence working directly with clients; translating needs into clear operational plans; Maintain ongoing client communication
Process & Methodology
judgment around prioritization, escalation, and spend coordination
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