Company

ITAreaLead

Philippines FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“IT Area Lead. Skills: IT Area Lead, Transaction Services, Account & Cash Management, Pricing & Billing. Manage capability domains. Provide IT services”

What You'll Achieve.

provide agreed levels of service and expertise; Keep staff retention levels better than the market; team is highly engaged, involved and contributing; get commitments done; Ensure all staff have the right skills and fully allocated

Industry & Context.

Problems you'll solve

organizational; analytical; problem-solving skills; Ability to identify practical solutions; Ability to solve complex issues

What They're Looking For.

Must Have

demonstrable engineering background, 10+ years IT experience, track record in leading strategic business change, experience leading a team to delivering and supporting business services or domains in a matrix model, understand systems development processes, SDLC and coding

Nice to Have

3+ years of experience in financial services, Any ITIL certification, Risk or IT Security certifications

What You'll Do.

Manage capability domains

Create designs and solutions

Responsible for resources

Responsible for quality

Maintain a Safe and Healthy team

Build and maintain a team

Keep staff retention levels

Manage hybrid work set-up

Ensure resources allocations

Maintain relationship with stakeholders

Conducting service and delivery review

Managing threats and opportunities

Optimizing and improving service

Ensuring staff have right skills

Manage architecture assets

Implement ING security

How You'll Work.

Team & Collaboration

work with your team; peer IT Area Lead; Deliver Area Leads; Global WB Tech TS department; build high performance teams; collaboration; liaise with a broad range of people

Communication Scope

communication skills; Effective interpersonal skills; Ability to liaise

Process & Methodology

capability planning, resource allocations, managing threats, managing opportunities, service and delivery processes optimization

Full Job Description

The role is to manage the capability “**Transaction Services - Account & Cash Management (ACM), Pricing & Billing (P&B), and Working Capital Solutions (WCS)**” of WB Tech in Manila. You, as an IT Area Lead, are the lead of these domains. This is your shop. You are expected to work with your team, peer IT Area Lead and Deliver Area Leads and the Global WB Tech TS department to provide IT services from the chapters under your leadership. Services range from IT development, IT maintenance, IT support and IT Custodianship for the Account & Cash Management, Pricing & Billing, and Working Capital Solutions activities. You create designs and solutions against reference architectures and do deep-dive analysis on certain challenges or problem statements. Your scope includes the functional business domains but also tech aspects like reliability, SRE, IT Risk, IT Security. Whatever the services, you are responsible for the resources, the quality of those resources and capability planning to match the demand on the short and long term. For that you use (or contribute to the development) the framework for architecture craftsmanship. You should also expect to stay in touch with organization-wide developments on Transaction Services, Account & Cash Management, Pricing & Billing, and Working Capital Solutions tech architecture and strategy. All services are provided in line with the One Agile Way of Working (including the trinity of product, tech and architecture) and, obviously, in alignment with the core values and compliance requirements that underpin everything that is done at ING. In terms of your personality, you are a people person. The morale and energy of your team is at the forefront of every decision you make. You are expected to get things done while maintaining a highly engaged and positive team. You build high performance teams based on trust and collaboration. And of course, you are still an engineer at heart, credible and authentic in driving an engineering culture.

Free ATS check

Applying for this IT Area Lead role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Workday

  • Workday has a multi-step form — save your progress after every section.
  • "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
  • Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
  • Job requisition numbers are useful when following up with HR by email.

ANONYMOUS · UNFILTERED

What do employees actually say about this company?

Real rants from real employees. Read before you apply.

Read Company Rants →