Talan
FinTech
ITApplicationSupportAnalyst
Neural analysis suggests this role is
optimal for not-applicable candidates.
“IT Application Support Analyst at Talan. Skills: Application Support, Production Support, Commodities Trading. Monitor the system. Configure the system”
Industry & Context.
Problem-solving; Analyzing issues; Resolving issues
On-call system, Early shift, Overnight support, Weekend support, On-site 5 days/week
What They're Looking For.
Must Have
Intermediate relational database skills, Intermediate SQL skills, Python programming skills, Windows infrastructure skills, Windows servers skills, Script languages skills, Windows environment skills
Nice to Have
Commodities knowledge, PNL knowledge, Pricing knowledge
What You'll Do.
Analyze production issues
Resolve production issues
Field questions from personnel
Advise on enhancements
Participate in support rota
Resolve overnight batch issues
Provide overnight support
Provide weekend support
Focus on in-depth analysis
How You'll Work.
Team & Collaboration
Work with traders; Work with marketers; Work with risk managers; Work with middle office; Work with back office; Work with confirmations; Work with market risk; Work with accounting; Work with core development
Communication Scope
Fielding questions; Informing personnel
Process & Methodology
Release management
Full Job Description
Talan is recruiting for an IT Application Support Analyst to join the London-based CIT Business Support Team dedicated to the Commodities-Indexed Transactions Group (CIT). This is on-site 5 days a week. CIT provides liquidity and market-making services across commodity markets to a large and diversified base of clients worldwide. Products include Base and Precious Metals, Oil, European and North American Power and Natural Gas, Coal, Emissions and Agricultural Commodities. The CIT Business Support Team is one of two CIT IT sub-teams; the other team is the CIT Core Development Team. Both teams work on the trading floor in close partnership with CIT. The primary responsibility of the Business Support Team is to provide front-to-back production support for the CIT platform. Key Responsibilities As a member of the team, support the global commodities in house platform, critical for front-to-back functionality including pricing, risk management, market data sharing, p&l reporting, settlements, physical scheduling, trade confirmations and regulatory reporting. Key daily tasks include: * Proactively monitoring the system * Configuring the system * Analysing and resolving production support technical and functional issues * Fielding questions from all CIT personnel including traders, marketers, risk managers, and middle office and keeping them informed of system issues and changes affecting them * Logging incidents * Advising the core development team of necessary bug fixes and enhancements * Participating in the first-line support rota, which includes an early shift for resolving overnight batch issues and an on-call system for overnight and weekend support. The rota allows those not engaging in first-line support to focus on more in-depth analysis. * Release management Skills and Experience This role requires strong problem-solving and communication skills. The analyst will engage directly with many different teams within the bank including trading, sales, middle office, b
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