Cytiva
life sciences
ITAnalyst
Neural analysis suggests this role is
optimal for Mid+ candidates.
“IT Analyst at Cytiva. Skills: IT support, Incident resolution, On-site support. Deliver on-site L1/L2 IT support. Restore productivity quickly”
What You'll Achieve.
Safeguard site uptime; Sustain reliable technology performance; Resolve technology issues with speed
Industry & Context.
Troubleshooter
10% travel
What They're Looking For.
Must Have
Hands-on IT support experience, Proven experience restoring service, Customer-focused communication, Structured troubleshooting, Process-driven operator, ITIL discipline, Reliable team player
What You'll Do.
Deliver on-site L1/L2 IT support
Restore productivity quickly
Minimize operational downtime
Diagnose endpoint issues
Resolve collaboration issues
Fix basic connectivity issues
Maintain stable operations
Support device lifecycle management
Maintain accurate asset records
Maintain documentation
Maintain high-quality ticketing
How You'll Work.
Team & Collaboration
Senior analysts; Global IT teams; Technical teams
Communication Scope
Clear updates
Full Job Description
**Bring more to life.** Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Cytiva, one of [Danaher’s](https://danaher.com/our-businesses) 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career. Learn about the [Danaher Business System](https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible. The IT Analyst is a business-critical frontline role that safeguards site uptime, operational continuity, and end-user productivity by delivering hands-on IT support across office, warehouse, manufacturing, and lab environments. The position owns L1/L2 incident resolution, request fulfilment, and on-site support execution while partnering with senior analysts and global IT teams to reduce disruption and sustain reliable technology performance. This role is essential to keeping site-critical functions running reliably, ensuring technology issues are resolved with speed, discipline, and clear accountability. This position reports to the Sr Manager, Digital Workplace Support UK, part of the Infrastructure and Operations team, and it will be on-site in Newquay. **What you will do:** *
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