ITAnalyst

Company Background Censys’ mission is to be the one place to understand everything on the internet. Frustrated by the lack of trustworthy Internet intelligence, we set out to create the industry’s most comprehensive, accurate, and up-to-date map of the Internet. Today, Censys delivers real-time Internet intelligence and actionable threat insights to global governments, over 50% of the Fortune 500, and leading threat intelligence providers worldwide. Company Background At Censys, our mission is to bring internet visibility and intelligence to the world’s security teams. Our platform not only identifies potential threats, but provides actionable insights and enables proactive defense strategies. Founded by researchers and practitioners, we are deeply committed to the quality, trustworthiness, and transparency of our data and results. As our own strongest critics, we continuously innovate to better understand the Internet and empower our customers with the visibility they need to succeed. About the Role As an IT Analyst, you will be responsible for supporting Censys’ employees, devices, and software. As one of the most visible team members in the company, you’ll develop meaningful partnerships with colleagues on all Censys teams, and be a valued team member of a mission-driven technology company at an exciting time in its history. Reporting to the Manager of IT, you will work closely together to support our most valuable assets - our people. This position requires candidates to be located in the Ann Arbor, Michigan area and available to work on-site as needed for events, onboarding, and inventory. What you’ll do Provide training and support to IT staff and end-users to facilitate timely and effective solutions to technical issues Work closely in a medium-sized (150-200 person) company to support staff and their technology needs Prioritize, address, and resolve employee requests via Atlassian, Slack, and Zoom Manage the IT support ticketing system and ensure issues are