Citi
Financial Services
IssueManagementIntermediateAnalyst
Neural analysis suggests this role is
optimal for Mid candidates.
“Issue Management Intermediate Analyst at Citi. Skills: Issue management, Financial reporting. Manage and resolve financial breaks. Perform daily reconciliations”
What You'll Achieve.
Reduce financial breaks; Improve reconciliation accuracy; Enhance operational efficiency
Industry & Context.
Root cause analysis; Problem resolution
What They're Looking For.
Must Have
6+ years experience
What You'll Do.
Manage and resolve financial breaks
Perform daily reconciliations
Identify root causes of issues
Implement process improvements
Escalate critical issues
Liaise with internal and external stakeholders
Document procedures and controls
Support audit requests
How You'll Work.
Team & Collaboration
Cross-functional teams; Operations teams; Technology teams
Communication Scope
Written communication; Verbal communication
Full Job Description
Individuals in Issue Management are responsible for the coordination and comprehensive management of issues with key stakeholders, such that Citi achieves and maintains compliance and appropriately remediates findings from internal and external reviews as well as self-identified issues. Includes coordinating with key stakeholders to investigate controls gaps or failures, develop corrective action plans, and provide robust challenge enabling the key stakeholders to implement sustainable solutions by addressing root causes and adopting enhanced discipline including consideration of lessons learned for the timely closure of issues. **Responsibilities** : * Good understanding on end-to-end Issue Management * Support in the end-to-end Issue Management ensuring compliance with Issue Management Policy, Standards and Procedures * Help Implementing sustainable solutions by addressing root causes * Participate in leadership meetings to analyze * documentation and processes to ensure Issue Management points are properly addressed * Help to identify any critical issues and suggest enhancements * Assisting in the creation and maintenance of reports for Issue tracking and analysis * Help to identify risks across the business and organize cross-functional solutions * Develop senior management reporting * Facilitates and ensures Issue Management Quality Standards are met for issues documented * Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards **Qualifications** : * Minimum of 6+ ye
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