Citi

Financial Services

IssueManagementIntermediateAnalyst

₹11–18L ~AI est. India FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Issue Management Intermediate Analyst at Citi. Skills: Issue management, Financial reporting. Manage and resolve financial breaks. Perform daily reconciliations”

What You'll Achieve.

Reduce financial breaks; Improve reconciliation accuracy; Enhance operational efficiency

Industry & Context.

Financial Services
Problems you'll solve

Root cause analysis; Problem resolution

What They're Looking For.

Must Have

6+ years experience

What You'll Do.

Manage and resolve financial breaks

Perform daily reconciliations

Identify root causes of issues

Implement process improvements

Escalate critical issues

Liaise with internal and external stakeholders

Document procedures and controls

Support audit requests

How You'll Work.

Team & Collaboration

Cross-functional teams; Operations teams; Technology teams

Communication Scope

Written communication; Verbal communication

Full Job Description

Individuals in Issue Management are responsible for the coordination and comprehensive management of issues with key stakeholders, such that Citi achieves and maintains compliance and appropriately remediates findings from internal and external reviews as well as self-identified issues. Includes coordinating with key stakeholders to investigate controls gaps or failures, develop corrective action plans, and provide robust challenge enabling the key stakeholders to implement sustainable solutions by addressing root causes and adopting enhanced discipline including consideration of lessons learned for the timely closure of issues. **Responsibilities** : * Good understanding on end-to-end Issue Management * Support in the end-to-end Issue Management ensuring compliance with Issue Management Policy, Standards and Procedures * Help Implementing sustainable solutions by addressing root causes * Participate in leadership meetings to analyze * documentation and processes to ensure Issue Management points are properly addressed * Help to identify any critical issues and suggest enhancements * Assisting in the creation and maintenance of reports for Issue tracking and analysis * Help to identify risks across the business and organize cross-functional solutions * Develop senior management reporting * Facilitates and ensures Issue Management Quality Standards are met for issues documented * Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards **Qualifications** : * Minimum of 6+ ye

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