Company
Pharma
IssueLead-FSP
Neural analysis suggests this role is
optimal for Lead candidates.
“Issue Lead - FSP. Skills: Quality event management, Root cause analysis, Cross-functional coordination. Review quality events. Classify quality events”
What You'll Achieve.
Ensure corrective and preventive actions are functioning; Improve clinical trial integrity
Industry & Context.
Problem-solving; Root cause analysis; Gap analysis
What They're Looking For.
Must Have
Bachelor's degree with 7+ years experience, Master's degree/MBA with 6+ years experience, Minimum 5 years experience in pharmaceutical, clinical operations, GCP/GxP quality, data management, or regulatory environments, Knowledge of clinical trial processes, Knowledge of GCP requirements, Knowledge of applicable SOPs, Knowledge of regulatory frameworks, Proven ability to conduct root cause analysis, Proven ability to conduct gap analysis, Proven ability to conduct structured investigations, Project management skills, Organizational skills, Problem-solving skills in complex, matrixed environments, Excellent communication skills
Nice to Have
Experience with quality event management, Experience with audits, Experience with regulatory inspections, Familiarity with continuous improvement methodologies
What You'll Do.
Review quality events
Classify quality events
Triage quality events
Determine QE thresholds
Categorize quality events
Document quality events in eQMS
Manage confirmed quality events
Conduct root cause analysis
Perform due diligence assessments
Ensure timely escalation of critical quality events
Notify senior management
Notify regulatory stakeholders
Coordinate cross-functional investigation teams
Engage study stakeholders
Validate event details
Validate event findings
Monitor CAPA development
Monitor CAPA implementation
Monitor CAPA effectiveness checks
Track risk mitigation actions
Evaluate impact on clinical operations
Evaluate impact on quality outcomes
Contribute to process improvement initiatives
Develop guidance for quality event management
Develop tools for quality event management
Develop training for quality event management
How You'll Work.
Team & Collaboration
Cross-functional teams; Global teams
Communication Scope
Formal notification processes
Process & Methodology
Project management
Full Job Description
## Accountabilities Review, classify, and triage submitted quality events to determine whether QE thresholds are met and ensure appropriate categorization and documentation in eQMS systems. Manage confirmed quality events through the full investigation lifecycle, including root cause analysis, gap analysis, and due diligence assessments. Ensure timely escalation of critical quality events to senior management and regulatory stakeholders through formal notification processes. Coordinate and lead cross-functional investigation teams, engaging SMEs and study stakeholders to validate event details and findings. Monitor CAPA development, implementation, and effectiveness checks to ensure corrective and preventive actions are functioning as intended. Track risk mitigation actions and evaluate their impact on clinical operations and quality outcomes. Contribute to process improvement initiatives, including development of guidance, tools, and training materials for quality event management. Requirements: Bachelor’s degree with 7+ years of experience, or Master’s degree/MBA with 6+ years of relevant experience. Minimum 5 years of experience in pharmaceutical, clinical operations, GCP/GxP quality, data management, or regulatory environments. Strong knowledge of clinical trial processes, GCP requirements, and applicable SOPs and regulatory frameworks. Experience with quality event management, audits, or regulatory inspections is highly desirable. Proven ability to conduct root cause analysis, gap analysis, and structured investigations. Strong project management, organizational, and problem-solving skills in complex, matrixed environments. Familiarity with continuous improvement methodologies such as Lean or Six Sigma is a plus. Excellent communication skills with the ability to work effectively across global, cross-functional teams. Benefits: Competitive compensation aligned with clinical quality and operations expertise Opportunity to work in global clinical quality and comp
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