Mercier Consultancy Group
Consumer Services
IrishSpeakingSupportSpecialist
“Irish Speaking Support Specialist at Mercier Consultancy Group. Respond to customer queries in Irish. Assist customers with information”
Industry & Context.
Willingness to relocate to Sofia
What They're Looking For.
Must Have
Fluency in Irish, English proficiency
Nice to Have
Experience in customer support
What You'll Do.
Respond to customer queries in Irish
Assist customers with information
Resolve customer issues
Maintain records of interactions
Follow up with customers
Collaborate with internal teams
Address complex issues
Resolve complex issues
Keep up to date with products
Keep up to date with services
Keep up to date with policies
Contribute ideas to improve processes
Contribute ideas to improve service quality
How You'll Work.
Team & Collaboration
Collaborate with internal teams
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