ADCI HYD 20 SEZ
Corporate Operations, Training, selling partner services
IPPTrainingSpecialistI,CustomerTrustTrainingTeam
“IPP Training Specialist I, Customer Trust Training Team at ADCI HYD 20 SEZ. Skills: Training delivery, Performance improvement, Content development. Deliver blended learning classes and programs. Manage batch upload to Intake Tool”
What You'll Achieve.
Ensure conversion of new hires within Ramp period; Match business as usual state; Reduction in repeat errors
Industry & Context.
Root cause analysis
Flexible in working shifts
What They're Looking For.
Must Have
Speak, write, and read fluently in English, Minimum 18 months of hands-on experience working with IPP queues
Nice to Have
1+ years of work experience, 18+ months of demonstrated experience processing and managing IPP queue operations
What You'll Do.
Deliver blended learning classes and programs
Manage batch upload to Intake Tool
Own completion of trainee surveys
Understand participant needs and frame training structure
Manage schedules and attendance for trainings
Understand operational needs for training
Manage learning logistics
Create effective learning environment
Report on testing results
Develop and create training modules
Customize training modules
Communicate with business owners
Ensure trainings are conducted on time
Track and analyze training effectiveness
Escalate new hire attrition
Flag poor performance
Flag behavioral issues in training
Facilitate blended learning
Plan blended learning
Implement blended learning
Assess blended learning
Support quality and assurance initiatives
Call out dependencies
Develop risk mitigation plan
Create performance improvement program
Foster performance improvement program
Maintain performance improvement program
Provide feedback to investigators
Provide quantifiable picture of TSE
Participate in design of materials
Participate in development of curriculum
Mitigate gaps in training
Eliminate gaps in training
Ensure training curriculum alignment
Keep abreast of industry training practices
Assimilate training materials
Bridge gaps between understanding and execution
Facilitate learning in classroom
Organize material for learning
Present material for learning
Ensure conversion of new hires
Work on internal tools
How You'll Work.
Team & Collaboration
Work with Ops/WF team; Work with Ops team; Work with Ops/LXD Team
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