Freshworks
SaaS/software/technology
IP&ProductCounsel
Neural analysis suggests this role is
optimal for mid candidates.
“IP & Product Counsel at Freshworks. Skills: Intellectual property, Product development, Open-source compliance, Data privacy. Identify patentable innovations. Capture patentable innovations”
Industry & Context.
Creative; Solutions-oriented
What They're Looking For.
Must Have
Graduate degree in Computer Science / Engineering and law, 8-12 years legal experience, Experience with USPTO, Experience with international trademark prosecution, Experience in patent prosecution, Experience in trademark management, Experience in IP portfolio strategy, Experience in IP enforcement, Experience advising on product development, Experience advising on commercialization, Experience advising on regulatory compliance, Experience with GDPR, Experience with CCPA, Experience advising on open-source software licensing, Experience advising on open-source compliance
Nice to Have
Experience with non-US global IP filings, Experience with cross-border regulatory compliance
What You'll Do.
Identify patentable innovations
Capture patentable innovations
Strategize patentable innovations
Conduct brainstorming sessions
Draft patent applications
Review patent applications
Coordinate patent applications
Maintain invention disclosure policies
Maintain invention disclosure procedures
Evaluate invention disclosures
Make strategic decisions on patent filings
Prepare trademark applications
File trademark applications
Manage trademark applications
Conduct trademark clearance searches
Monitor trademark registrations
Manage trademark enforcement actions
Manage cease-and-desist letters
Manage takedown notices
Manage cybersquatting matters
Advise on branding strategies
Advise on trademark implications
Advise on brand protection initiatives
Assist with patent litigation
Assist with trademark litigation
Assist with claims review
Assist with oppositions
Assist with dispute resolution matters
Advise on OSS license compliance
Support OSS compliance processes
Support OSS compliance tooling
Handle inbound DMCA notices
Handle copyright infringement claims
Handle takedown processes
Provide product development guidance
Provide IP ownership guidance
Provide licensing guidance
Provide regulatory compliance guidance
Provide risk mitigation guidance
Conduct legal due diligence
Develop product release checklists
Maintain product release playbooks
Maintain scalable legal processes
Draft IP provisions in contracts
Update IP provisions in contracts
Draft IP provisions in customer agreements
Update IP provisions in customer agreements
Draft IP provisions in playbooks
Update IP provisions in playbooks
Draft third-party integration agreements
Review third-party integration agreements
Negotiate third-party integration agreements
Draft developer tool agreements
Review developer tool agreements
Negotiate developer tool agreements
Review API agreements
Negotiate API agreements
Draft third-party software agreements
Review third-party software agreements
Negotiate third-party software agreements
Draft technology agreements
Review technology agreements
Negotiate technology agreements
Advise on privacy matters
Advise on data security matters
Advise on GDPR compliance
Advise on CCPA compliance
Advise on DORA compliance
Advise on global data protection regulations
Collaborate on product features
Monitor legal developments
Monitor regulatory developments
Provide timely updates
Provide actionable guidance
Provide guidance on responsible AI development
Provide guidance on responsible AI deployment
Review marketing materials
Review web properties
Review product communications
Build trusted relationships
Serve as strategic advisor
Drive improvement of legal processes
Drive improvement of legal templates
Drive improvement of legal playbooks
Educate internal teams on IP best practices
Educate internal teams on compliance requirements
Educate internal teams on risk management strategies
How You'll Work.
Team & Collaboration
Work with Product teams; Work with Engineering teams; Work with Marketing teams; Work with Commercial teams; Work with Privacy teams; Work with Security teams; Work with business stakeholders
Communication Scope
Written communication; Verbal communication; Translate legal concepts
Full Job Description
Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. Overview Freshworks is seeking a hands-on, sharp, and experienced IP & Product Counsel to join our legal team to provide practical and strategic legal advice on intellectual property, product development, commercialization, open-source compliance, data privacy, and regulatory matters. You will work closely with Product, Engineering, Marketing, and Commercial teams to protect and advance Freshworks innovation agenda while enabling business growth. We seek a thoughtful, creative, and collaborative individual who thrives in a fast-paced, dynamic, and intellectually challenging work environment. Key Responsibilities Intellectual Property Management * Patent Strategy & Portfolio Management: Work closely with Product and Engineering teams to identify, capture, and strategize patentable innovations. Conduct brainstorming session
Applying for this IP & Product Counsel role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about Freshworks?
Real rants from real employees. Read before you apply.