Troutman Pepper Locke
IPDocketingManager
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“IP Docketing Manager at Troutman Pepper Locke. Skills: IP docketing, Team management, IP management systems. Oversee IP docketing function. Manage day-to-day operations of IP docketing team”
Industry & Context.
Analytical skills; Problem-solving skills; Resourcefulness
What They're Looking For.
Must Have
Minimum five (5) years of progressive Intellectual Property management experience overseeing a team of docketing professionals, Experience working with database file management systems, Prior experience in a law firm environment, Proficiency in project management methodologies, Proficiency in change management methodologies, Proficiency in IP Management Systems, Proficiency in Microsoft Office applications
What You'll Do.
Oversee IP docketing function
Manage day-to-day operations of IP docketing team
Perform quality control
Ensure accuracy of docketing activities
Ensure timeliness of docketing activities
Ensure consistency of docketing activities
Adhere to firm policies
Adhere to applicable rules and deadlines
Lead and manage docketing staff
Monitor staff workload
Support staff development
Support staff upskilling
Recruit new team members
Onboard new team members
Conduct performance reviews
Address personnel matters
Design audit initiatives
Drive corrective actions
Generate metrics reports
Review metrics reports
Interpret metrics reports
Identify key findings
Present key findings to leadership
Present risks to leadership
Review country practice
Coordinate research on deadlines
Coordinate research on rules
Partner with IP Operations to update docketing rules
Partner with IP Operations to update docketing procedures
Manage docketing rules
Maintain docketing rules
Manage docketing templates
Maintain docketing templates
Manage standard operating procedures
Maintain standard operating procedures
Serve as subject matter expert on IP procedures
Serve as subject matter expert on IP regulations
Serve as subject matter expert on docketing best
Partner with departments to support firm workflows
Partner with departments to enhance firm workflows
Oversee IP portfolio intakes
Oversee IP portfolio transitions
Ensure accurate setup of new client portfolios
Ensure accurate mapping of new client portfolios
Ensure accurate transfer of data in IPMS
Coordinate IP management system onboarding
Deliver IP management system onboarding
Coordinate docketing onboarding for attorneys
Deliver docketing onboarding for attorneys
Coordinate docketing onboarding for staff
Deliver docketing onboarding for staff
Provide system training
Introduce docketing team
Provide guidance on effective support
Manage offboarding activities
Provide process reminders
Maintain confidentiality of firm information
Maintain confidentiality of client information
How You'll Work.
Team & Collaboration
Collaborate with staff; Collaborate with attorneys; Collaborate with IP Operations; Collaborate with Practice Management; Collaborate with firm leadership; Collaborate across practice groups; Collaborate across offices; Collaborate with cross-functional teams
Communication Scope
Effective communication; Writing skills; Proofreading skills; Verbal communication; Written communication
Process & Methodology
Project management, Change management
Full Job Description
We are always seeking talented, motivated, growth-minded, and creative individuals. Our firm is committed to providing employee support and advancement, while embracing inclusion and innovation as keys to a stronger future. We invite you to explore the position below and to submit your application to join our team! The Intellectual Property (IP) Docketing Manager is responsible for overseeing the IP docketing function across all relevant practice areas (e.g., patents, trademarks, copyrights, and related proceedings) and manages the day-to-day operations of the IP docketing team, including workload allocation, quality control, process improvement, and staff development. The IP Docketing Manager ensures the accuracy, timeliness, and consistency of all docketing activities in support of attorneys, paralegals, and clients, while maintaining strict adherence to firm policies and applicable rules and deadlines. **Essential Responsibilities:** * Lead and manage docketing staff by assigning work, monitoring workload, setting team priorities, and supporting the development and upskilling of docketing professionals. * Recruit and onboard new team members; provide ongoing training; approve timecards and leave requests; coordinate backup coverage; conduct performance reviews; and work with HR to address personnel matters. * Design and lead audit initiatives by delegating audit tasks, reviewing results, identifying gaps, and driving corrective actions. * Ensure the accuracy, consistency, and timeliness of docketing activities across the team. * Generate, review, and interpret metrics reports (e.g., volume, turnaround times, past-due items, error rates); identify trends; and present key findings and risks to leadership. * Review country law and practice materials; perform or coordinate research on deadlines and rule changes; and partner with IP Operations to update docketing rules and procedures. * Collaborate with IP Operations to manage and maintain docketing rules, templates,
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