Cigna Healthcare
Healthcare
IOHClientManagerNGO&GOV
Neural analysis suggests this role is
optimal for Manager candidates.
“IOH Client Manager NGO & GOV at Cigna Healthcare. Skills: Client relationship management, Account management, Sales opportunities. Serve as primary point of contact. Monitor implementation of new clients”
What You'll Achieve.
Ensure financial outcomes managed; Ensure service outcomes managed
Industry & Context.
Translate client needs; Translate data
What They're Looking For.
Must Have
Knowledge of English
Nice to Have
French is a plus
What You'll Do.
Serve as primary point of contact
Monitor implementation of new clients
Build client and broker intimacy
Maintain excellent working relationships
Provide consultative guidance
Maximize client retention
Negotiate contract renewals
Learn and self-develop continuously
Participate in internal projects
Contribute to organisational strategy
Identify and pursue up- and cross-sell opportunities
Align service proposition to client needs
Ensure operational efficiency
Coordinate complaint resolution
Coordinate problem resolution
How You'll Work.
Team & Collaboration
Internal projects; Other departments
Communication Scope
Presentation skills
Full Job Description
**IOH Client Manager NGO & GOV** _About Cigna Healthcare_ Cigna Healthcare is a global health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries, we serve more than 180 million customers and patients worldwide. Ranked 13th on the Fortune 500 in 2025, Cigna is recognized as one of the most trusted and influential names in the industry. Our mission is to improve the health, well-being, and peace of mind of those we serve. Join our globally recognized brand, where trust, communication, and a positive culture are at the core of everything we do. Our leadership is consistent, approachable, and supportive—ensuring your well-being and work-life balance. We’re looking for individuals who thrive in collaborative environments, are passionate about meaningful change, and want to grow in a company that puts people first. At Cigna, you’ll be part of a purpose-driven team that values innovation, compassion, and impact. Whether you're shaping better care experiences or supporting customers through life’s key moments, your work will matter. Grow with us—and help shape the future of healthcare. _About The Role_ You will be part of the Client Management Team SMO, NGO & GOV within IOH with responsibility for a portfolio of tailored European‑headquartered Non-Governmental Organizations and Governmental Organizations clients. It is a consultative, data‑driven client and broker management position, centred on building strong short‑, medium‑, and long‑term stakeholder relationships, managing accounts end‑to‑end from inception to renewal. The role requires strong commercial credibility, the ability to translate client needs into practical business solutions, and close performance oversight to ensure financial and service outcomes are effectively managed. _Responsibilities_ Be the primary point of contact and person of trust for your clients and brokers Monitor swift implementation of new clients, brokers and services Build clien
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