Cigna Healthcare

Healthcare

IOHClientManagerNGO&GOV

€48–72k ~AI est. Madrid, Spain FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“IOH Client Manager NGO & GOV at Cigna Healthcare. Skills: Client relationship management, Account management, Sales opportunities. Serve as primary point of contact. Monitor implementation of new clients”

What You'll Achieve.

Ensure financial outcomes managed; Ensure service outcomes managed

Industry & Context.

Healthcare
Problems you'll solve

Translate client needs; Translate data

What They're Looking For.

Must Have

Knowledge of English

Nice to Have

French is a plus

What You'll Do.

Serve as primary point of contact

Monitor implementation of new clients

Build client and broker intimacy

Maintain excellent working relationships

Provide consultative guidance

Maximize client retention

Negotiate contract renewals

Learn and self-develop continuously

Participate in internal projects

Contribute to organisational strategy

Identify and pursue up- and cross-sell opportunities

Align service proposition to client needs

Ensure operational efficiency

Coordinate complaint resolution

Coordinate problem resolution

How You'll Work.

Team & Collaboration

Internal projects; Other departments

Communication Scope

Presentation skills

Full Job Description

**IOH Client Manager NGO & GOV** _About Cigna Healthcare_ Cigna Healthcare is a global health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries, we serve more than 180 million customers and patients worldwide. Ranked 13th on the Fortune 500 in 2025, Cigna is recognized as one of the most trusted and influential names in the industry. Our mission is to improve the health, well-being, and peace of mind of those we serve. Join our globally recognized brand, where trust, communication, and a positive culture are at the core of everything we do. Our leadership is consistent, approachable, and supportive—ensuring your well-being and work-life balance. We’re looking for individuals who thrive in collaborative environments, are passionate about meaningful change, and want to grow in a company that puts people first. At Cigna, you’ll be part of a purpose-driven team that values innovation, compassion, and impact. Whether you're shaping better care experiences or supporting customers through life’s key moments, your work will matter. Grow with us—and help shape the future of healthcare. _About The Role_ You will be part of the Client Management Team SMO, NGO & GOV within IOH with responsibility for a portfolio of tailored European‑headquartered Non-Governmental Organizations and Governmental Organizations clients. It is a consultative, data‑driven client and broker management position, centred on building strong short‑, medium‑, and long‑term stakeholder relationships, managing accounts end‑to‑end from inception to renewal. The role requires strong commercial credibility, the ability to translate client needs into practical business solutions, and close performance oversight to ensure financial and service outcomes are effectively managed. _Responsibilities_ Be the primary point of contact and person of trust for your clients and brokers Monitor swift implementation of new clients, brokers and services Build clien

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