Samsara
Connected Operations Cloud
InvoicingAnalystII
Neural analysis suggests this role is
optimal for Entry candidates.
“Invoicing Analyst II at Samsara. Skills: Invoicing, Accounts Receivable, MS Excel. Ensure customer invoices are accurate. Enroll global customers in consolidated invoicing”
What You'll Achieve.
ensure customers receive invoices, account statements, and adjustments timely and accurately; ensure customers understand their invoices; reminded to pay prior to the due date; reflect on the customer statement; volume trends; custom invoicing management; customer case volume; daily and weekly KPIs are met; customer support and satisfaction are the number one priority
Industry & Context.
Identify and correct system errors
What They're Looking For.
Must Have
Bachelor’s degree, 2+ years in Accounts Receivable, invoicing or billing-specific role, Experience with Mexico Accounts for invoicing and payments, Tax reconciliations experience, Proficient in MS Excel, Ability to multitask, thrive in a fast-paced environment, Ability to work cross-functionally, collaboratively
Nice to Have
NetSuite/Salesforce experience, Ariba, Coupa, and/or Oracle experience
What You'll Do.
Ensure customer invoices are accurate
Enroll global customers in consolidated invoicing
Create credit transactions for customers
Answer internal and external questions
Follow response time SLAs
Identify and correct system errors
Create custom billing schedules
Accommodate specialty invoicing requests
Upload invoices to portals
Create customer-facing documentation
Project work to improve invoicing process
How You'll Work.
Team & Collaboration
Ability to work cross-functionally and collaboratively
Communication Scope
Answer internal and external questions on invoicing
Full Job Description
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About this role: Invoicing & Adjustments team members are responsible for the accurate and timely invoicing of customers. They will ensure customers receive invoices, account statements, and adjustments (credit memos/returns) timely and accurately. Focusing on ensuring customers understand their invoices (via billing dashboard, email, or KP articles), and being reminded to pay prior to the due date will be the focus for the team members. The team will be expected to process credits related to subsidies, partner rebates, refunds, or concessions, provide documentation of completed transactions to Samsara customers, apply appropriately to the invoice, and reflect on the customer statement. This role will be measured by KPIs related to volume trends, custom invoicing management, and customer case volume. This is a remote position open to candidates based in Mexico. Relocation assistance will not be provided for this role. You should apply if: You want
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