Manulife
Financial Services
InvestmentsOperationsAnalyst
Neural analysis suggests this role is
optimal for Entry candidates.
“Investments Operations Analyst at Manulife. Skills: Portfolio reconciliations, Operational activities, Reconciliation breaks. Perform daily reconciliations. Perform monthly reconciliations”
What You'll Achieve.
Execute reconciliations accurately; Execute reconciliations timely; Resolve routine breaks
Industry & Context.
Investigate breaks; Resolve breaks; Escalate issues
What They're Looking For.
Must Have
5+ years portfolio reconciliations, 5+ years operational activities, 5+ years resolving reconciliation breaks, 5+ years responding to inquiries, 5+ years maintaining reconciliation files, 5+ years escalating issues, 5+ years adhering to SOX controls, 5+ years supporting process updates, 5+ years cross-training initiatives, 5+ years securities industry concepts
Nice to Have
Intermediate professional role preferred
What You'll Do.
Perform daily reconciliations
Perform monthly reconciliations
Investigate reconciliation breaks
Resolve reconciliation breaks
Coordinate with custodians
Coordinate with internal teams
Coordinate with counterparties
Provide timely responses
Provide accurate responses
Maintain reconciliation files
Escalate complex issues
Adhere to SOX controls
Support process updates
Stay current on concepts
How You'll Work.
Team & Collaboration
Supporting senior team members; Building stakeholder relationships
Communication Scope
Responding to inquiries
Full Job Description
The Investment Operations Analyst is an entry-to-intermediate professional role responsible for executing day-to-day portfolio reconciliations and operational activities with accuracy and timeliness. The role focuses on learning core investment operations processes, resolving routine breaks, and supporting senior team members while building strong stakeholder relationships. **Position Responsibilities:** * Perform daily and monthly reconciliations of cash balances, cash transactions, and securities holdings across assigned portfolios. * Investigate and resolve routine reconciliation breaks by coordinating with custodians, internal teams, and counterparties. * Provide timely and accurate responses to internal client and Portfolio Manager inquiries. * Maintain complete and well-documented reconciliation files in accordance with internal standards and audit requirements. * Escalate aged or complex issues to senior analysts or managers in line with established team procedures. * Adhere to established SOX controls and documentation requirements. * Support process updates by following evolving procedures and maintaining accurate documentation. * Participate in cross-training initiatives to ensure continuity of service. * Stay current on basic securities industry concepts and developments relevant to assigned portfolios. **About Manulife and John Hancock** Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit [_https://www.manulife.com/en/about/our-story.html_](https://www.manulife.com/en/about/our-story.html). **Manulife is an Equal Opportunity Employer** At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, a
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