Manulife
Financial Services
InvestmentOperationsSeniorAnalyst
Neural analysis suggests this role is
optimal for Mid candidates.
“Investment Operations Senior Analyst at Manulife. Skills: Investment Operations, System Analysis, Error Reporting. Monitor and clear SimCorp Dimension. Monitor team shared mailbox”
What You'll Achieve.
ensure all transactions are elevated to final status at end of day
Industry & Context.
identify root cause of production problems; develop timely solutions
willing to report for a night shift schedule
What They're Looking For.
Must Have
Bachelor’s degree in Finance or Accounting, minimum of two (2) years of experience, Experience working directly with business clients, application support teams experience, Previous experience in investment operations, Ability to work independently, Ability to work with others, Ability to grasp new concepts quickly, Excellent organization skills, Excellent prioritization skills, Ability to manage competing priorities, communication skills – both written and verbal, customer service orientation, willing to report for a night shift schedule
Nice to Have
investment operations in insurance, Comfortable influencing without authority, desire to learn new skills, adapt and take on new challenges
What You'll Do.
Monitor and clear SimCorp Dimension
Monitor team shared mailbox
Generate Item of Interest requests
Investigate Transaction Hub queries
Support ad-hoc analysis
Execute user acceptance test
Execute and validate test cases
Identify opportunities to leverage system capabilities
How You'll Work.
Team & Collaboration
collaborate with business units; work with business clients; work with application support teams; work with others as part of a team; build relationships with internal departments; build relationships with external partners
Communication Scope
written communication skills; verbal communication skills
Full Job Description
The Investment Operations Senior Analyst will serve as one of the primary points of contact for Project ABC. You will support the Senior Specialist in extracting errors identified in the SCD UAT environment and in preparing comprehensive error reports. Additionally, you will collaborate with business units to report these errors and identify the key drivers behind them. **Position Responsibilities:** • Monitor and clear the SimCorp Dimension (SCD) UAT message queue throughout the day to ensure all transactions are elevated to final status at end of day • Monitor the team shared mailbox throughout the day and taking appropriate action on the emails received • Generate Item of Interest (IOI) ad hoc security requests and monitoring that the security master setup occurs within an acceptable time frame • Investigate Transaction Hub (THUB) unknown queries and generate ad-hoc transactions to THUB as needed • Support ad-hoc analysis to identify root cause of production problems and develop timely solutions • Execute user acceptance test (UAT) for implementation of new security types and functionalities and system upgrade • Execute and validate test cases for end-to-end processes • Identify opportunities to leverage system capabilities in order to meet business requirements • Any other duties or projects assigned from time to time within or beyond working hours if needed **Required Qualifications:** * Bachelor’s degree in Finance or Accounting with a minimum of two (2) years of experience * Experience working directly with business clients in addition to application support teams * Previous experience in investment operations in insurance or financial services * Ability to work independently as well as with others as part of a team * Ability to grasp new concepts and information quickly * Eager to build strong relationships with internal departments and external partners * Excellent organization and prioritization skills with the ability to manage competing priorities * Comf
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