Manulife Business Processing Services
Financial Services
InvestmentOperationsSeniorAnalyst
“Investment Operations Senior Analyst at Manulife Business Processing Services. Skills: private debt, equity investments, investment operations, settlement, reconciliations, SOX controls. Independently manages complex operational workflows, particularly within private debt and equity investments. Ensure timely and accurate settlement of private placement and alternative investment transactions”
What You'll Achieve.
minimize service disruptions; improve efficiency, control, and client service
Industry & Context.
ability to resolve non-routine issues; Analyze operational workflows and recommend enhancements; investigate variances
What They're Looking For.
Must Have
3–5 years of experience in investment operations, private placements, or complex asset classes, understanding of private debt, equity instruments, and settlement mechanics, Proven ability to manage complex reconciliations and non-standard transactions, analytical, communication, and stakeholder management skills, Ability to work effectively across regions and time zones
Nice to Have
Finance, Accounting, or related advanced certifications or graduate studies are an advantage
What You'll Do.
Independently manages complex operational workflows
particularly within private debt and equity investments
Ensure timely and accurate settlement of private placement and alternative investment transactions
Coordinate closely with custodians
internal Private Debt/Equity teams
and external counterparties to minimize service disruptions
Process cash movements
and income allocations in accordance with contractual agreements
Monitor payment schedules
investigate variances
and ensure accurate posting of income
Maintain and reinforce SOX controls related to key and non-key operational processes
Support internal and external audits by preparing documentation and responding to audit inquiries
Analyze operational workflows and recommend enhancements to improve efficiency
Manage competing priorities and reprioritize deliverables based on evolving business needs
Assume custody-related responsibilities (e. g.
Vault custodian role) and ensure proper certification and safekeeping of private placement documentation
How You'll Work.
Team & Collaboration
Coordinate closely with custodians, internal Private Debt/Equity teams, and external counterparties; Provide functional support and knowledge sharing to junior team members; Ability to work effectively across regions and time zones
Communication Scope
analytical, communication, and stakeholder management skills
Process & Methodology
Manage competing priorities, reprioritize deliverables based on evolving business needs
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