InvestmentImplementationServicesTeamLead

## Company: Mercer ## ## Description: **We will count on you to:** * Supervise day-to-day operations to ensure the team meets and exceeds company standards for performance and productivity * Lead day to day liaison with Middle Office outsource provider * Oversight of daily order management/trade execution and all aspects of daily trading including trade communication and reconciliation * Oversee daily monitoring, analysis and oversight of outsource provider’s recording of client custodian cash positions to ensure that they are captured for: * trading * liability calculations and * cash requirements * Sign-off on daily cash and trade packages * Act as the first point of contact for resolving team or client-related issues, ensuring timely and satisfactory resolutions * Analyze reconciliations of client custodian holdings to third party vendor systems * Coordination and oversight of client monthly holding reconciliations * Collaborate with other departments to ensure cross-functional alignment and smooth operations * Review sub-advisor and custodian invoices for payment * Special projects * Provide support to Manager of Trade Operations Team as needed **What you need to have:** * Undergraduate degree in relevant finance, economics or related discipline * 5+ years’ experience in Mutual Fund/Portfolio Manager business with focus on institutional client account support * Outstanding technical, analytical and problem solving skills; Microsoft Office competence with a strong emphasis in Excel including Macro proficiency * Strong organizational skills * Ability to manage multiple priorities and work with minimal supervision * Excellent interpersonal and project management skills with a strong attention to detail * Strong verbal and written stakeholder communication skills * Proven leadership and people development experience * Works effectively in the face of ambiguity by independently researching problems and proposing innovative solutions, effective influencing and negotia