Amazon Dev Center India
Administrative Support, Investigation, no business category
InvestigationSpecialist[ENG]
“Investigation Specialist [ENG] at Amazon Dev Center India. Skills: Fraud investigation, Risk mitigation. Investigate suspicious buyer activity. Communicate with buyers and merchants”
What You'll Achieve.
Exceed weekly productivity; Exceed quality standards
Industry & Context.
Problem-solving skills
Shift work, Weekend work, Flexibility required
What They're Looking For.
Must Have
Proficiency in English, Experience with Microsoft Office
Nice to Have
Previous customer service experience, Previous retail experience, Knowledge of fraud management, Experience in fraud management, Experience in insurance, Experience in finance, Experience in data analysis, Experience in research, Experience in translation, Experience in training, Organizational skills, Effectively manage time, Prioritize multiple tasks, Excellent problem-solving skills, Excellent interpersonal skills
What You'll Do.
Investigate suspicious buyer activity
Communicate with buyers and merchants
Maintain site quality
Enforce Policy Guidelines
Identify and minimize fraud risk
Follow escalation paths
Participate in special projects
Partner with business teams
Achieve productivity standards
Achieve quality standards
How You'll Work.
Team & Collaboration
Internal business teams; External customers; Internal customers
Communication Scope
Written responses; Verbal communication
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