ADCI
Administrative Support, Investigation, no business category
InvestigationSpecialist[ENG]
“Investigation Specialist [ENG] at ADCI. Skills: Investigation, Risk mitigation. Investigate suspicious buyer activity and behavior. Communicate via email and telephone with buyers, merchants,”
What You'll Achieve.
Achieve/exceed weekly productivity and quality standards
Industry & Context.
Decision making
Flexible schedule/shift/work area, Weekends, nights, and/or holidays
What They're Looking For.
Must Have
1+ years of customer service experience, Speak, write, and read fluently in English, Experience with Microsoft Office products and applications, Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays, Experience in payments or e-commerce
Nice to Have
Overall years of experience
What You'll Do.
Investigate suspicious buyer activity and behavior
Communicate via email and telephone with buyers
Make informed decisions about risk
Maintain Amazon's site quality by enforcing Amazon's Policy
Take appropriate action to identify and help minimize
Follow established escalation paths to ensure resolution
Participate in other special projects/assignments
Partner with appropriate business teams
How You'll Work.
Team & Collaboration
Internal business teams
Communication Scope
Email communication; Telephone communication
Applying for this Investigation Specialist [ENG] role?
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