AOSP-V
Investigation Loss Prevention, Investigation, customer trust and partner support
InvestigationSpecialist(12monthContract)
“Investigation Specialist (12-month Contract) at AOSP-V. Skills: Investigation, Problem solving, Analytical skills. Investigate and eliminate online e-commerce risk. Plan and accomplish goals”
What You'll Achieve.
Productivity evaluation; Quality assurance evaluation; Contribution to department development
Industry & Context.
Problem-solving; Analytical skills; Logical analysis; Pattern recognition
2 months onsite training, WFH arrangement, Physically based in Metro Manila, Cavite, Bulacan, Laguna or Rizal, 5 days work week, Includes weekends, Flexible and/or holidays, 9 hours/day schedule, Operations is 24/7, Shifting, Rotating shifts, Possibility of night shift, Minimum internet speed 200 Mbps, Minimum 100 GB data, Maintain high levels of confidentiality, Data security standards
What They're Looking For.
Must Have
Bachelors Degree with 1 year experience, High School graduate with 3 years experience, Experience with Microsoft Office, Excellent written and spoken English skill, Ability to compose grammatically correct responses, Able to work with flexible rotational shifts
Nice to Have
Experience in handling investigation or fraud program, Excellent interpersonal skills, Ability to communicate complex issues, Demonstrated ability to work independently, Make complex investigation decisions, Excellent problem solving skills, Customer handling skills, Conflict resolution skills, Keen focus on quality, Customer experience focus, Demonstrated ability to analyze problems logically, Self-disciplined, Diligent, Organizational skills, Effective prioritization of work time, Exceed expectations with performance, Demonstrated analytical skills, Ability to recognize non-obvious patterns, Maintain high levels of confidentiality, Data security standards
What You'll Do.
Investigate and eliminate online e-commerce risk
Plan and accomplish goals
Authenticate customers
Authenticate complex transactions
Make decisions independently
Engage proactively with team members
Engage with team leads
Engage with department management
Engage with company specialists
Engage with third party vendors
How You'll Work.
Team & Collaboration
Engage proactively with team members; Engage with team leads; Engage with department management; Engage with company specialists; Engage with third party vendors
Communication Scope
Written responses; Spoken English
Applying for this Investigation Specialist (12-month Contract) role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about AOSP-V?
Real rants from real employees. Read before you apply.