ADCI

Administrative Support, Investigation, no business category

InvestigationAssociate,TORXOps

₹6–9L ~AI est. Bengaluru, Karnataka, India FULL TIME
The Brief

“Investigation Associate, TORX Ops at ADCI. Skills: Risk investigation, Problem solving, Independent decision making. Investigate and eliminate online ecommerce risk. Authenticate customers”

What You'll Achieve.

Achieve productivity standards; Achieve quality assurance standards; Contribute to department development

Industry & Context.

Administrative Support, Investigation, no business category
Problems you'll solve

Independent problem-solving; Analytical skills; Logical analysis

Eligibility Requirements

Work flexible schedule/shift/work area, Work weekends, Work nights, Work holidays

What They're Looking For.

Must Have

1+ years of customer service experience, Speak, write, and read fluently in English, Experience with Microsoft Office products and applications, Work a flexible schedule/shift/work area, Experience in payments or e-commerce

Nice to Have

2+ years of customer service experience

What You'll Do.

Investigate and eliminate online ecommerce risk

Authenticate customers

Analyze complex transactions

Engage in written communication

Engage in verbal communication

Contact customers by phone

How You'll Work.

Team & Collaboration

Department management; Risk analysts; Risk engineers; Company associates; Third-parties

Communication Scope

Written English skills; Spoken English skills; Interpersonal skills

Free ATS check

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