ADCI
Administrative Support, Investigation, no business category
InvestigationAssociate,TORXOps
“Investigation Associate, TORX Ops at ADCI. Skills: Risk investigation, Problem solving, Independent decision making. Investigate and eliminate online ecommerce risk. Authenticate customers”
What You'll Achieve.
Achieve productivity standards; Achieve quality assurance standards; Contribute to department development
Industry & Context.
Independent problem-solving; Analytical skills; Logical analysis
Work flexible schedule/shift/work area, Work weekends, Work nights, Work holidays
What They're Looking For.
Must Have
1+ years of customer service experience, Speak, write, and read fluently in English, Experience with Microsoft Office products and applications, Work a flexible schedule/shift/work area, Experience in payments or e-commerce
Nice to Have
2+ years of customer service experience
What You'll Do.
Investigate and eliminate online ecommerce risk
Authenticate customers
Analyze complex transactions
Engage in written communication
Engage in verbal communication
Contact customers by phone
How You'll Work.
Team & Collaboration
Department management; Risk analysts; Risk engineers; Company associates; Third-parties
Communication Scope
Written English skills; Spoken English skills; Interpersonal skills
Applying for this Investigation Associate, TORX Ops role?
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