ADCI
Administrative Support, Investigation, no business category
InvestigationAssociate,TORXOps
“Investigation Associate, TORX Ops at ADCI. Skills: Investigation, Risk management, Problem solving. Investigate online ecommerce risk. Eliminate online ecommerce risk”
What You'll Achieve.
Productivity evaluation; Quality assurance evaluation; Contribution to department development
Industry & Context.
Independent decision making; Complex investigation decisions; Logical problem analysis; Situational needs determination; Appropriate solution provision
What They're Looking For.
Must Have
Excellent written and spoken English skills, Ability to compose grammatically correct, concise and accurate written response, Excellent interpersonal skills, Ability to communicate complex transactional issues correctly and clearly, Demonstrated ability to work independently, Make complex investigation decisions with little to no guidance, Excellent problem solving skills, Demonstrated ability to analyze problems logically, Self disciplined, Diligent, Proactive, Detail oriented, Time management skills, Organizational skills, Effectively prioritizes work time, Fulfill department standards for time spent, Excellent ability to determine situational needs, Provide appropriate solutions, Experience in written and spoken English, Experience working with customers, Passion for delivering exceptional service, Experience that includes analytical skills, Attention to detail, Effective communication abilities, Experience in software development
Nice to Have
Experience completing complex tasks quickly, React with appropriate urgency to situations that require a quick turnaround, Experience in a fast-paced, high-tech company, Experience managing and troubleshooting network, Experience managing multiple projects and priorities across teams, Experience in a fast-paced, deadline-driven environment
What You'll Do.
Investigate online ecommerce risk
Eliminate online ecommerce risk
Authenticate customers
Authenticate complex transactions
Engage in frequent written communication with department management
Engage in frequent verbal communication with department management
Engage in frequent written communication with risk analysts
Engage in frequent verbal communication with risk analysts
Engage in frequent written communication with risk engineers
Engage in frequent verbal communication with risk engineers
Engage in frequent written communication with other company
Engage in frequent verbal communication with other company
Engage in frequent written communication with third-parties
Engage in frequent verbal communication with third-parties
Contact customers by phone
How You'll Work.
Team & Collaboration
Fast-paced team environment; Department management; Risk analysts; Risk engineers; Company associates; Third-parties
Communication Scope
Written communication; Verbal communication; Interpersonal skills; Complex transactional issues
Applying for this Investigation Associate, TORX Ops role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about ADCI?
Real rants from real employees. Read before you apply.