AOSP-V
Investigation Loss Prevention, Investigation, customer trust and partner support
InvestigationAssociate,SEPO
“Investigation Associate, SEPO at AOSP-V. Skills: Investigation, Problem-solving, Analytical skills. Investigate and eliminate e-commerce risk. Plan and accomplish goals”
What You'll Achieve.
Productivity evaluation; Quality assurance evaluation; Contribution to department development
Industry & Context.
Problem-solving; Analytical skills; Analyze problems logically
Physically based in Metro Manila, Physically based in Cavite, Physically based in Bulacan, Physically based in Laguna, Physically based in Rizal, 5 days’ work week, Includes weekends, Includes holidays, 9 hours/day schedule, Operations is 24/7, Shifting, Rotating shifts, Possibility of night shift, Maintain minimum internet speed 200 Mbps, Maintain at least 100 GB data, Dedicated workspace at home, Free from background noise
What They're Looking For.
Must Have
3 years of any work experience, Dedicated workspace at home, Postpaid fiber internet connection, Minimum speed of 200 Mbps, At least 100 GB of data, Excellent written and spoken English skills, Ability to compose grammatically correct response, Excellent interpersonal skills, Ability to communicate complex issues clearly, Demonstrated ability to analyze problems logically
Nice to Have
Comfortable working MS tools, Using basic level of automation, Experience in Investigations/Payments/Security, Experience in Banking domain, Intermediate knowledge of E-commerce
What You'll Do.
Investigate and eliminate e-commerce risk
Plan and accomplish goals
Authenticate customers
Authenticate complex transactions
Engage proactively with team members
Engage with team leads
Engage with department management
Engage with other company associates
Engage with third party vendors
How You'll Work.
Team & Collaboration
Engage proactively with team members; Engage with team leads; Engage with department management; Engage with other company associates; Engage with third party vendors
Communication Scope
Written response; Spoken English; Interpersonal skills
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