Amazon Dev Center India
Administrative Support, Investigation, amazon business
InvestigationAssociate,PQOps
“Investigation Associate, PQ Ops at Amazon Dev Center India. Skills: Risk investigation, Transaction analysis. Investigate and eliminate online ecommerce risk. Research and evaluate facts surrounding seller transactions”
What You'll Achieve.
Achieve goals with limited supervision; Make decisions with high accuracy; Drive business goals
Industry & Context.
Individual problem-solving; Analytical skills
What They're Looking For.
Must Have
Bachelor's degree or above in a quantitative/technical field
Nice to Have
Experience using Microsoft Excel to manipulate and analyze data, Ability to transform data into actionable insights
What You'll Do.
Investigate and eliminate online ecommerce risk
Research and evaluate facts surrounding seller transactions
Take appropriate action on investigated transactions
Document actions by providing detailed annotations
Communicate with external customers via phone or email
Communicate with internal customers and peers
Understand the issue and make best use of
Escalate problems or variance in information
Communicate with internal and external stakeholders
Understand performance metrics to create analysis
Meet predetermined and assigned productivity targets
Meet quality standards
How You'll Work.
Team & Collaboration
Cross-functional teams; Department management; Risk analysts; Risk engineers; Company associates
Communication Scope
Written communication; Verbal communication
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