Souq. com for E-Commerce LLC
Operations, IT, Support Engineering, Fulfillment Center, operations
InventoryControl&QualityAssuranceOperationsManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Inventory Control & Quality Assurance Operations Manager at Souq. com for E-Commerce LLC. Skills: Inventory Control, Quality Assurance, Operations Management. Manage Inventory Control and Quality Assurance team. Maintain Health and Safety standards”
What You'll Achieve.
Deliver reliably to customers; Maintain team performance; Maintain quality of service; Increase quality; Increase inventory accuracy; Increase service satisfaction; Reduce causes of issues; Eliminate causes of issues
Industry & Context.
Problem-solving; Analytical skills; Root cause analysis
Business functions operate 24/7, Commit time required
What They're Looking For.
Must Have
Bachelor's degree or equal qualification, Analytical skills, Solid problem-solving background, Time management skills, Excellent written communication skills, Excellent verbal communication skills, Demonstrated ability to manage team behaviors, Demonstrated ability to motivate team behaviors, Demonstrated ability to positively influence team behaviors, Customer-centric, Close attention-to-detail, Insist on the Highest Standards, Commitment to employee development, Technical and IT skills, Learn Fulfillment Center warehouse management system, Highly dependable, Manage business functions that operate 24/7, Commit the time required to get the job done, Fluent in English verbally, Fluent in English written
Nice to Have
Background in logistics, Background in distribution, Understanding of Lean techniques, Understanding of Six Sigma techniques, Degree in science-based discipline, Degree in logistics-based discipline, Bias towards analytics and data
What You'll Do.
Manage Inventory Control and Quality Assurance team
Maintain Health and Safety standards
Promote positive Health and Safety culture
Monitor KPIs regarding accuracy
Monitor KPIs regarding integrity
Provide feedback to Operations
Review customer defect data
Analyze customer defect data
Develop action plans to reduce causes of issues
Develop action plans to eliminate causes of issues
Execute action plans for increasing quality
Execute action plans for increasing inventory accuracy
Execute action plans for increasing service satisfaction
Partner with Management in communication of policies
Partner with Management in communication of procedures
Keep an eye on compliance
Carry out supervisory responsibilities
Assume accountability for setting operational goals
Assume accountability for meeting operational goals
Plan operational activities
Forecast operational needs
Direct employee deliverables
Appraise team members
Build understanding of Fulfillment Center inventory systems
Build understanding of Fulfillment Center inventory processes
Provide assistance for problem-solving
Provide expertise for problem-solving
How You'll Work.
Team & Collaboration
Cross-functional teams; Management communication
Communication Scope
Written communication; Verbal communication; Policy communication; Procedure communication
Process & Methodology
Planning, Forecasting, Assigning work, Directing work
Full Job Description
Do you have a Bias for Action? Would you like to be part of an innovative, fast-paced and motivated team? We’re glad to hear it. Each action we undertake is on behalf of our customers, which is why we keep a close eye on all processes in our Fulfillment Centers. Our Fulfillment Centers are at the heart of Amazon’s world-class and rapidly growing Operations network: they’re where we manage our fast-moving inventory. They’re also where we developed our industry-leading workflows. Our teams stow deliveries, pick products, package them up and ship them out. We’re looking for a detail-oriented leader to join our Inventory Control and Quality Assurance team. We’ll need you to ensure that we continue delivering as reliably as ever to our customers, with all teams maintaining their performance and quality of service. When working on Inventory Control (IC), you’ll carry out extensive analysis and research, as you come to understand and correct any vacancies in our inventory. The other significant portion of your time will be devoted to Quality Assurance (QA). In this line of responsibility, you’ll proactively audit team efficiency. For example: how closely everyone in your Fulfillment Center is adhering to agreed processes, while highlighting any discrepancies. Your responsibilities: - Managing the site-based Inventory Control and Quality Assurance team, - You’ll maintain Health and Safety standards within your sphere of influence, actively promoting a positive Health and Safety culture on-site, - Monitor KPIs regarding accuracy and integrity of Quality and Inventory transactions; then, you’ll provide feedback to Operations where necessary, - Review and analyze customer defect data, while developing corresponding action plans to reduce and eliminate causes of any issues, - On a daily, weekly and monthly basis: develop and execute action plans for increasing quality, inventory accuracy and service satisfaction, - Partner with Management in the communication of Inventory Contr
Applying for this Inventory Control & Quality Assurance Operations Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Souq. com for E-Commerce LLC?
Real rants from real employees. Read before you apply.