Amazon Support Services Costa Rica SRL
Finance Accounting, Finance/Planning, finance
InventoryControlAnalyst
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Inventory Control Analyst at Amazon Support Services Costa Rica SRL. Skills: Inventory control, Reconciliation, Process automation. Execute walkfile reconciliation processes. Compare inventory activity reports”
Industry & Context.
Problem-solving skills; Identify discrepancies; Investigate discrepancies; Resolve discrepancies; Root cause analysis
What They're Looking For.
Must Have
Bachelor's degree or 2+ years equivalent experience, 3+ years operational experience, Proficiency in Microsoft Excel, Attention to detail, Excellent problem-solving skills, Ability to work independently, Written and verbal communication skills, Ability to manage multiple priorities, Ability to meet deadlines
Nice to Have
2+ years continuous improvement projects, Experience in TM1, Experience in Data Warehouse, Experience in SQL, Familiarity with inventory management, Familiarity with supply chain operations
What You'll Do.
Execute walkfile reconciliation processes
Compare inventory activity reports
Identify and resolve discrepancies
Manage inbound support tickets
Ensure timely ticket resolution
Investigate inventory discrepancies
Resolve inventory receipt differences
Resolve sales order discrepancies
Process Return Merchandise Authorization requests
Track component returns
Ensure credit or replacement issuance
Monitor daily inventory allocations
Validate inventory allocations
Prepare reconciliation reports
Provide status updates
Lead automation initiatives
Streamline manual processes
Support invoice resolution activities
Address invoices on hold
Resolve PO discrepancies
Collaborate with cross-functional teams
Resolve operational issues
Maintain documentation in task management systems
Ensure proper tracking
Participate in Weekly Business Reviews
Communicate operational metrics
Communicate challenges
Communicate resolution status
How You'll Work.
Team & Collaboration
Rack Integrators; Warehouse partners; AWS Supply Chain; Finance; Central Accounting
Communication Scope
Verbal communication; Written communication
Full Job Description
Finance Operations Accounting & Analysis (FOAA) is seeking a detail-oriented and analytical Inventory Control Analyst to join our Buy & Sell Inventory Control Team. This operational role is essential to maintaining accurate inventory records, resolving discrepancies, and supporting the day-to-day execution of the Amazon Funded Buy & Sell (AFBS) program. The successful candidate will manage ticket resolution, perform walkfile reconciliations, drive automation initiatives, and work collaboratively with Rack Integrators and warehouse partners to ensure operational excellence. Key job responsibilities • Execute weekly and monthly walkfile reconciliation processes, comparing Component Inventory Activity (CIA) and Roll Forward Reports (RFR) to identify and resolve inventory discrepancies • Manage inbound support tickets from Rack Integrators (RIs), DB Schenker (DBS) hubs, and Original Equipment Manufacturers (OEMs), ensuring timely resolution within established SLAs • Investigate and resolve inventory discrepancies including ASN issues, PO variances, inventory receipt differences, and sales order discrepancies • Process Return Merchandise Authorization (RMA) requests, tracking component returns to OEMs and ensuring proper credit or replacement issuance • Monitor and validate daily inventory allocations to ensure accurate processing across SAP and OFA systems • Prepare weekly and monthly reconciliation reports, documenting open items and providing status updates to management • Lead automation initiatives to streamline manual processes, including report preparation, data transformation, and variance analysis • Support invoice resolution activities by identifying and addressing invoices on hold due to GR/IR issues or PO discrepancies • Collaborate with cross-functional teams including AWS Supply Chain, Finance, and Central Accounting to resolve operational issues • Maintain accurate documentation in task management systems (Asana) and ticketing platforms, ensuring proper tr
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