Crystal Mountain
Ski Resort
InterpretiveGuide
Neural analysis suggests this role is
optimal for Entry candidates.
“Interpretive Guide at Crystal Mountain. Skills: Guest assistance, Information provision, Interpretive walks. Provide assistance to guests. Act as a greeter”
What You'll Achieve.
Provide excellent experiences and memories of a lifetime; Recommend improvements to management; Maintain the highest level of customer service
Industry & Context.
Work evenings, weekends, and holidays, Able to lift, carry, or otherwise move and position at least 50 pounds occasionally, Comfort walking on mountain trails, Comfortable in a public speaking role, Auditory and visual acuity to operate radios, mobile devices, and basic outdoor equipment, Ability to work for extended periods of time standing, walking, kneeling, pushing, and pulling, Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment
What They're Looking For.
Must Have
Excellent communication skills
Nice to Have
Basic First Aid & CPR
What You'll Do.
Provide assistance to guests
Conduct interpretive walks
Promote Leave No Trace
Respond to customer concerns
Contribute to positive environment
Maintain safe environment
Promote safe practices
Promote and market activity options
Attend pre-shift meetings
Gather guest feedback
Resolve guest complaints
Act as representative of Crystal Mountain
How You'll Work.
Team & Collaboration
Contribute to a positive working environment; Develop and maintain an organizational culture; Ensure a positive, harmonious, compliant, and cooperative work environment; Talking and hearing occur continuously in communicating with guests, supervisors, and other employees
Communication Scope
Excellent communication skills
Full Job Description
Seasonal **WORK AND PLAY IN THE MOUNTAINS** **Join our team of big mountain adventurers at the largest ski resort in Washington!** Here at Crystal, it’s more than our work. It’s our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it’s an experience you just don’t get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share. **JUST LIKE THE TREES, WE ARE GROWING!** Apply today to grow your mountain roots with us— whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team! **BIG PEAKS, BIGGER PERKS** Employee perks: * Free Alterra season pass (unlimited, direct to lift at all Alterra resorts) * + Free Alterra season pass for spouse and dependents 25 & under * 50% off window ticket price at IKON partner resorts * Free access to Alterra Mountain destinations during time off * Free ski-referral letters for employees to use at other mountain resorts during time off * Free friends & family day-ski vouchers (Periodic allotment) * Discounts on Ski & Snowboard Lessons * Discounts on Ski & Snowboard Rentals * Discounts on Gear Tune-Ups * Discounts on Food & Beverage * Discounts at Crystal Mountain Retail shops * Free Crystal branded swag * Pro deals on gear with 100s of brands * Discount Marketplace * Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more * Employee-only Night Skiing events * Employee Housing Available for eligible positions * Accrued paid time off for eligible positions * Group health insurance for eligible positions * 401K benefit and generous match with immediate vesting f
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