BrainStorm

SaaS

Internship|CustomerEngagement

$41–55k ~AI est. American Fork, Utah, United States INTERNSHIP
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Internship | Customer Engagement at BrainStorm. Skills: Customer engagement, Digital adoption. Proactively reach out to free account holders. Understand customer goals”

What You'll Achieve.

Help customers get real value; Kickstart journey towards launching; Move from 'we have access' to 'people are using this'

Industry & Context.

SaaS
Eligibility Requirements

20 hr. per week internships, Summer through next semester

What They're Looking For.

Must Have

Any experience working with people

Nice to Have

Customer service experience, Tutoring experience, Retail experience, Coaching experience, Coordination experience

What You'll Do.

Proactively reach out to free account holders

Understand customer goals

Help customers get started

Direct customers towards resources

Launch first adoption program

Schedule appointments for advisor

Consult with customer

Monitor customer progress

Follow up with encouragement

Follow up with next steps

Flag customers for upgrade

Share learnings internally

How You'll Work.

Team & Collaboration

Internal BrainStorm team members

Full Job Description

## Description Company   BrainStorm is a B2B SaaS company that drives digital adoption and organizational change for outstanding companies around the world, including PepsiCo, American Express, Land O'Lakes, Inc., Mattel, Inc., Panasonic, Merck Company, and more.   BrainStorm thrives on a dynamic and fun-loving atmosphere, paired with a steadfast commitment to excellence. Our high-performing team is composed of self-starters who play a pivotal role in driving our success. Once we walk through the door, it’s definitely ‘Go Time’. Opportunity   Join the award-winning BrainStorm team as an Engagement Coordinator Intern, working directly with customers to help them get real value from the BrainStorm platform. You'll build relationships with free account holders, helping kickstart journey towards launching their first adoption experience, and help them move from "we have access" to "our people are actually using this."   This isn't a passive role. You'll be proactive, organized, and hands-on — helping customers take action and build momentum with their user base. We know coordinating calendars is nobody's idea of a good time. So we built a faster path. After submitting your application, you can complete your screening conversation right away with our AI recruiting assistant — on your schedule, no back-and-forth required. It covers the same ground as a standard screening call: the role, your background and what you're looking for. A member of our team reviews every conversation before any decision is made. You're not being evaluated by an algorithm — you're just skipping the part where two people try to find a time that works for both of them. ## As an Engagement Coordinator Intern, you will Proactively reach out to free account holders to understand their goals and help them get started Direct customers towards the resources for launching their first adoption program using BrainStorm Schedule appointments for an advisor to consult with the customer Monitor customer progr

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