University of Miami
Healthcare
InternationalPatientCoordinator(H)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“International Patient Coordinator (H) at University of Miami. Coordinate patient care. Schedule appointments”
Industry & Context.
What You'll Do.
Coordinate patient care
Schedule appointments
Manage patient records
Communicate with medical staff
Assist with medical procedures
Provide patient education
Process insurance information
Handle patient inquiries
How You'll Work.
Team & Collaboration
Medical staff; Patients; Families
Communication Scope
Patient communication; Interpersonal communication
Full Job Description
**_Current Employees:_** If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click [here](https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this [tip sheet](https://my.it.miami.edu/wda/erpsec/tipsheets/ER_eRecruiting_ApplyforaJob.pdf). The Department of International Health is currently seeking a full time International Patient Coordinator to work in Miami. The International Patient Coordinator, under the supervision of the Patient Access Manager, coordinates all necessary arrangements for international patients seeking medical care with the University Health System. Acts as a liaison between referral sources, patients, hospitals and physicians who contact UHealth International for assistance with health care needs. Works independently to ensure that medical services are coordinated in a timely, accurate and courteous manner according to established guidelines. **CORE RESPOSIBILITIES** • Manages the full-cycle of medical services for international patients, ensuring all needs of the patient and family are met throughout their visit; effectively troubleshoots problems expeditiously; uses discretion to determine when to involve department service ambassadors. • Schedules appointments and verifies insurance coverage; gathers all pertinent data from international patients, referring physicians, and payers. • Prepares pricing and bundled packages; obtains CPT codes and diagnosis information from UM physicians; obtains letters of agreement and payments from international payers within guidelines; follows-up with patients and non-contracted payers to collect additional funds as necessary. • Responsible for developing and maintaining strong professional relationships with doctors, referral sources, staff, patients, and their families in both English and Spanish. • Responsible for resolving transpor
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