VirtuHire
E-Commerce
InternationalFreight&CustomsManager
Neural analysis suggests this role is
optimal for Manager candidates.
“International Freight & Customs Manager at VirtuHire. Skills: International freight, Customs compliance, Amazon Global Logistics, Supply chain management. Manage international freight bookings. Optimize international supply chain routes”
Industry & Context.
Problem solving; Decision making under pressure
What They're Looking For.
Must Have
3+ years Amazon Seller Central experience, 2+ years Amazon Global Logistics (AGL) shipment bookings, Demonstrable understanding of international freight, Demonstrable understanding of customs clearance, Demonstrable understanding of import/export documentation, Experience with Monday.com, Written and spoken English
Nice to Have
Logistics or operations capacity experience, SAP ByDesign experience
What You'll Do.
Manage international freight bookings
Optimize international supply chain routes
Optimize container utilization
Coordinate factory loadings
Ensure export documentation accuracy
Ensure import documentation accuracy
Monitor international transit
Resolve transit issues
Serve as AGL point of contact
Lead AFG shipping plan management
Align shipping plan timing
Ensure timely AGL booking
Maximize AGL container utilization
Improve AGL booking process
Improve AGL communication
Improve AGL cost management
Improve AGL shipment tracking
Manage delivery communications
Ensure customs compliance
Maintain customs documentation accuracy
Build freight knowledge pool
Build logistics process documentation
Maintain shipping milestones on Monday.com
Manage shipping decision files
Inform stakeholders of shipment details
Inform stakeholders of shipment status
Oversee logistics data input into ByDesign
Pull data from ByDesign
Analyze data from ByDesign
Drive process improvements
Manage supply chain discrepancies
Minimize supply chain discrepancies
Manage consolidations
How You'll Work.
Team & Collaboration
Cross-functional teams; Manufacturing partners; Account managers; Freight providers; Internal teams
Communication Scope
Clear communication; Proactive communication; Professional communication
Full Job Description
This is a key operational role within the logistics function, responsible for end-to-end management of international freight from manufacturing origins in China (and other locations) to distribution centres and Amazon Fulfilment Centres across primary markets — the United States, Canada, United Kingdom and European Union. The successful candidate will own the full shipping lifecycle: from coordinating factory loadings and export documentation, through freight bookings via Amazon Global Logistics (AGL) and third-party freight forwarders, to ensuring on-time arrival, customs compliance and accurate reporting across internal systems including Monday.com and SAP ByDesign. **The Person our client is Looking For** They need someone who thrives on problem solving, brings energy and proactivity to everything they do, and who is laser-focused on getting things done. They want a pragmatic, resilient operator who makes smart decisions under pressure, communicates clearly and proactively, and keeps the supply chain moving. ### **Key Responsibilities** **1\. International Freight Management** * Manage international freight bookings from factories in China (and other manufacturing locations) to distribution centres in main markets (US, Canada, UK, EU). * Optimise international supply chain routes and container utilisation to minimise cost per unit. * Coordinate factory loadings at origin, ensuring all necessary export and import documentation is in place and accurate. * Monitor international transit in real time; proactively resolve issues including delays, route changes and capacity constraints. * Work closely with the account manager and other freight providers to understand network operating efficiency, capacity issues, and any threats to shipping timelines before making shipment plans and bookings. **2\. Amazon Global Logistics (AGL) — China to Amazon FCs** * Serve as the primary point of contact for the Amazon Global Logistics (AGL) account manager. * Lead the management and
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