InternalSalesExecutive

## **Job Purpose:** Internal co-owner of accounts with FSE / IKAM for the largest accounts delivering customer satisfaction and developing new sales opportunities Key account management for defined set of mid sized partner across the TD SYNNEX portfolio; incentivised based on total portfolio ## **Responsibilities:** * Maximizes call potential and outcomes using a number of different sources to gain information on customer * Generate new business opportunities by planning outbound calls to customers * Have a conversation with customer around a solution/product area * Offers recommendations to enhance the value proposition by collecting information from the customer to understand the business requirements * Achieve monthly/quarterly Revenue and Margin targets for the aligned customer/ segment * Builds excellent customer relationships through proactive engagement * Develops partner relationship (incl. account planning, cross-selling etc.) * Provide, sell and negotiate product information, pricing, special offers and promotions * Attainment of Key Performance Indicators (KPI’s) such as daily talk time and outbound calls * Sell the benefits of using TD SYNNEX and the Company value proposition * Identify project opportunities and engages with BDM/ISS if specific product/ vendor knowledge is required * Engages in active inside selling and “intelligent project fishing”. Manages customer backorder along specialist knowledge * Generate and own a pipeline of deals in TD SYNNEX’s CRM system, which is regularly reviewed and updated and ensure active closure of opportunities * Provide accurate and timely quotations to customers * Ensure TD SYNNEX maintains service levels agreements with customers * Manage customer backorder expectations and reporting * Proactively develop relationships with key internal and external contacts * Ensure CRM system is well maintained and provides correct customer information **Knowledge Skills and Experience** * 1-2 years of experience in sales or eq