ChampionX

InternalSales/CustomerServiceRep

£30–42k ~AI est. Aberdeen, United Kingdom FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Internal Sales / Customer Service Rep at ChampionX. Skills: Customer order management, Sales support, Operational activities. Process customer purchase orders. Coordinate with Supply Chain”

Industry & Context.

Problems you'll solve

Problem-solving ability

What They're Looking For.

Must Have

Office-based role, Manage multiple priorities, Communicate effectively across departments, Maintain high level of accuracy, Attention to detail

Nice to Have

Previous experience in internal sales, Previous experience in customer service, Previous experience in operations, Previous experience in logistics, Previous experience in order processing, Organisational skills, Ability to manage multiple tasks, Ability to manage priorities, Experience in Excel, Experience in Word, Experience in Office 365 software, ERP (SAP)

What You'll Do.

Process customer purchase orders

Coordinate with Supply Chain

Coordinate with Planners

Coordinate with Sales Team

Manage customer orders through lifecycle

Process customer returns

Process customer credits

Process customer debits

Investigate invoice queries

Resolve invoice queries

Coordinate customer owned stock tanks

Attend daily meetings with manufacturing plants

Cascade order issues to Sales

Cascade order issues to customers

Provide documents requested by customer

Participate in HSE initiatives

Attend monthly safety meeting

Raise safety observations

Manage personal safety plan

Follow all Company Safety Procedures

Follow all Company Quality Procedures

Perform general administrative duties

Maintain Customer Summary Sheets

Perform other duties as designated

How You'll Work.

Team & Collaboration

Coordination with plants; Coordination with logistics; Coordination with sales; Meetings with manufacturing plants

Full Job Description

Disclaimer: SLB completed the acquisition of ChampionX on July 16, 2025. If selected for this position, your employment will begin with ChampionX and will transition to SLB as part of the planned integration. We are looking for a proactive and organised Internal Sales / Customer Service Rep to join our team in Aberdeen. This is your opportunity to join a global technology company, driving energy innovation for a balanced planet. This is a full-time, office-based role supporting the day-to-day sales, order processing, and operational activities within a fast-paced environment. The successful candidate will play a key role in processing customer orders, coordinating with the plants, logistics and sales to ensure orders are processed efficiently. This role requires someone who can manage multiple priorities, communicate effectively across departments, and maintain a high level of accuracy and attention to detail. **Key Responsibilities** * Process customer purchase orders accurately and efficiently * Work closely with Supply Chain/Planners/Sales Team * Manage Customer Orders through its lifecycle from input to invoicing * Customer Returns / Credits / Debits * Investigate and resolve invoice queries * Coordination of customer owned stock tanks * Attend daily meetings with manufacturing plants, cascading any order issues to Sales and/or the customers * Providing any documents requested by the customer * Participation in the company HSE initiatives including attendance of the monthly safety meeting, raising safety observations, and managing a personal safety plan * Ensuring All Company Safety & Quality Procedures are followed. * General Administrative Duties such as filing, maintaining Customer Summary Sheets * Any other duties as designated by Customer Services Supervisor. **Desirable Skills & Experience** * Previous experience in internal sales, customer service, operations, logistics, or order processing preferred, however full raining will be given * Strong organisati

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