ChampionX
InternalSales/CustomerServiceRep
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Internal Sales / Customer Service Rep at ChampionX. Skills: Customer order management, Sales support, Operational activities. Process customer purchase orders. Coordinate with Supply Chain”
Industry & Context.
Problem-solving ability
What They're Looking For.
Must Have
Office-based role, Manage multiple priorities, Communicate effectively across departments, Maintain high level of accuracy, Attention to detail
Nice to Have
Previous experience in internal sales, Previous experience in customer service, Previous experience in operations, Previous experience in logistics, Previous experience in order processing, Organisational skills, Ability to manage multiple tasks, Ability to manage priorities, Experience in Excel, Experience in Word, Experience in Office 365 software, ERP (SAP)
What You'll Do.
Process customer purchase orders
Coordinate with Supply Chain
Coordinate with Planners
Coordinate with Sales Team
Manage customer orders through lifecycle
Process customer returns
Process customer credits
Process customer debits
Investigate invoice queries
Resolve invoice queries
Coordinate customer owned stock tanks
Attend daily meetings with manufacturing plants
Cascade order issues to Sales
Cascade order issues to customers
Provide documents requested by customer
Participate in HSE initiatives
Attend monthly safety meeting
Raise safety observations
Manage personal safety plan
Follow all Company Safety Procedures
Follow all Company Quality Procedures
Perform general administrative duties
Maintain Customer Summary Sheets
Perform other duties as designated
How You'll Work.
Team & Collaboration
Coordination with plants; Coordination with logistics; Coordination with sales; Meetings with manufacturing plants
Full Job Description
Disclaimer: SLB completed the acquisition of ChampionX on July 16, 2025. If selected for this position, your employment will begin with ChampionX and will transition to SLB as part of the planned integration. We are looking for a proactive and organised Internal Sales / Customer Service Rep to join our team in Aberdeen. This is your opportunity to join a global technology company, driving energy innovation for a balanced planet. This is a full-time, office-based role supporting the day-to-day sales, order processing, and operational activities within a fast-paced environment. The successful candidate will play a key role in processing customer orders, coordinating with the plants, logistics and sales to ensure orders are processed efficiently. This role requires someone who can manage multiple priorities, communicate effectively across departments, and maintain a high level of accuracy and attention to detail. **Key Responsibilities** * Process customer purchase orders accurately and efficiently * Work closely with Supply Chain/Planners/Sales Team * Manage Customer Orders through its lifecycle from input to invoicing * Customer Returns / Credits / Debits * Investigate and resolve invoice queries * Coordination of customer owned stock tanks * Attend daily meetings with manufacturing plants, cascading any order issues to Sales and/or the customers * Providing any documents requested by the customer * Participation in the company HSE initiatives including attendance of the monthly safety meeting, raising safety observations, and managing a personal safety plan * Ensuring All Company Safety & Quality Procedures are followed. * General Administrative Duties such as filing, maintaining Customer Summary Sheets * Any other duties as designated by Customer Services Supervisor. **Desirable Skills & Experience** * Previous experience in internal sales, customer service, operations, logistics, or order processing preferred, however full raining will be given * Strong organisati
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