Experian

data and technology

InternalCommunicationsSpecialistII

Heredia, Heredia, Costa Rica FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for not-applicable candidates.

The Brief

“Internal Communications Specialist II at Experian. Skills: Internal communication strategies, Content creation, Communication platforms. Plan internal communication strategies. Draft executive and employee messaging”

What You'll Achieve.

Align employees with priorities; Enhance employee experience; Improve reach and influence

Industry & Context.

data and technology

What They're Looking For.

Must Have

2+ years in internal communications, corporate communications, or related roles, Bachelor's degree in Communications, Journalism, Marketing, Public Relations, or a related field, Advanced English level, Proficiency in Microsoft 365 (Word, PowerPoint, Excel, Outlook, Teams), Slack, SharePoint, and Dynamic Signal/FirstUp, Experience with Canva, Adobe Photoshop, and Adobe Premiere Pro (After Effects), Write, editing, proofreading, and layout skills with a portfolio showcasing written and visual communication work, Experience working in a global business environment and managing communication tools and content calendars

What You'll Do.

Plan internal communication strategies

Draft executive and employee messaging

Manage content calendars

Create written and visual content

Manage internal communication platforms

Coordinate virtual All Hands meetings

Support culture and engagement plans

Monitor communication effectiveness

How You'll Work.

Team & Collaboration

Support culture and engagement plans; Participation in communities of practice; Participation in employee resource groups

Communication Scope

Advanced English level; Write, editing, proofreading, and layout skills; Visual communication work

Process & Methodology

Coordinate projects, Project management

Full Job Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries. As an Internal Communications Specialist reporting to the Senior Director of Global Technology Communications, you will lead the execution of internal communication strategies that support our priorities and employee engagement across the department team. You will manage main communication channels and tools, produce impactful content, and coordinate projects that enhance the employee experience, ensuring messaging throughout the organization. Responsibilities: * Plan and accomplish internal communication strategies that align employees with our priorities, including drafting executive and employee messaging and managing content calendars. * Create high-quality written and visual content such as newsletters, banners, infographics, and videos to engage employees across multiple channels. * Manage internal communication platforms and tools, including SharePoint, Outlook, Microsoft Planner, Slack, Teams, and Dynamic Signal/FirstUp, ensuring message delivery and engagement tracking. * Coordinate virtual All Hands meetings, supporting project management, presentation design, and speaker logistics to ensure smooth execution. * Support culture and engagement plans, including onboarding experiences, internal campaigns, and participation in communities of practice and employee resource groups. * Monitor and report on communication effectiveness, managing distribution lists and audience insights to improve reach and influence. ## Qualifications * 2+ years in internal communications, corporate communications, or related roles such as employee engagement, content marketing (with internal focus),

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