Multiverse

EdTech

InternalCommunicationsManager

£60–90k ~AI est. London, United Kingdom FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Internal Communications Manager at Multiverse. Own canonical story. Maintain messaging framework”

What You'll Achieve.

Move needle on alignment and energy; Colleagues feel informed week-to-week; Colleagues understand strategy; Colleagues articulate narrative

Industry & Context.

EdTech
Eligibility Requirements

Basic DBS check, Enhanced DBS check, Children's Barred List check, Prohibition Order check

What They're Looking For.

Must Have

Hands-on experience leading internal communications, Owned narrative, channels, and leadership comms, Strong, instinctive writer and editor, Translate data into story, Fluent in AI tools, Calm and clear-headed under pressure, Operationally on channels, Partner well with senior leaders, Thrive in networked organisations, See All Hands as strategic levers

What You'll Do.

Maintain messaging framework

Produce internal briefing materials

Equip colleagues as ambassadors

Take editorial ownership of All Hands

Support Exec team with communications

Build regular leadership communication rhythm

Own content programme for employee story

Partner with People team on cultural moments

Own and optimise internal channels

Build measurement into channel strategy

Translate internal performance data into narratives

Build framework for measuring internal comms

Report quarterly on channel health

How You'll Work.

Team & Collaboration

Cross-functional teams; Partner with People team; Work with Data & Insights; Collaborate with wider Comms team; Partner with Product team; Partner with Tech team

Communication Scope

Executive messaging; Town hall scripts; Change announcements; Written updates; Video messages

Full Job Description

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UK’s first EdTech unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The Opportunity Internal communications at Multiverse isn't a downstream function. It's a strategic one. You'll own the story Multiverse tells itself — making sure every colleague understands who we are, why it matters, and where we're going. That means shaping All Hands, advising the exec team, translating data into narratives people can actually repeat, and building the rhythms that keep colleagues informed week to week — not just when something big happens. We operate in a fast-moving space with real external scrutiny. You'll need to be a strong instinctive writer, calm under pressure, and confident enough to tell leadership what needs to be said and when. If you want to own the internal narrative of one of the most ambitious companies in the UK skills and AI space — this is the role. Specifically, you will - Own the canonical story Multiverse tells itself: maintain a living messaging framework that captures who we are, what we do, and why it matters, keeping it current as the business evolves - Produce internal

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