Lakeshore Learning Materials, LLC
Retail
INTERNALAPPLICANTSONLY–RetailProcessingLead,2ndShift(On-site)
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optimal for mid candidates.
“INTERNAL APPLICANTS ONLY – Retail Processing Lead, 2nd Shift (On-site) at Lakeshore Learning Materials, LLC. Skills: Order fulfillment, Process management, Team leadership. Plan order fulfillment activities. Organize order fulfillment activities”
Industry & Context.
Root-cause analysis
What They're Looking For.
Must Have
1–2 years of experience in order fulfillment, Demonstrated reliability and good standing in attendance, Organizational and administrative skills, Effective time-management skills, Ability to handle multiple tasks and consistently meet deadlines
Nice to Have
High school diploma or college degree preferred, Prior experience in an order fulfillment role is highly preferred
What You'll Do.
Plan order fulfillment activities
Organize order fulfillment activities
Lead order fulfillment activities
Lead picking activities
Lead workflow activities
Ensure team meets productivity standards
Ensure team meets accuracy standards
Ensure team meets safety standards
Oversee order fulfillment associates
Manage conveyable items
Manage non-conveyable items
Leverage WMS to understand daily goals
Maintain building balance
Maintain steady workflow
Conduct root-cause analysis
Identify source of errors
Uncover opportunities for improvement
Track individual performance
Collaborate cross-functionally
Ensure timely order processing
Ensure accurate order processing
Assess staffing needs
Support fluctuating workloads
Maintain operational efficiency
Identify opportunities to improve workflow efficiency
Optimize cost-effectiveness
Ensure compliance with SOPs
Ensure compliance with methodologies
How You'll Work.
Team & Collaboration
Cross-functionally with other teams
Full Job Description
At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, over 50 stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we’re working better, smarter and faster than ever—and setting our sights even higher. We’re building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things and believe that every new day brings opportunities for growth. We are currently seeking a Retail Processing Lead to join our team. In this role, you will plan, organize and lead order fulfillment, picking and workflow activities in a high-volume distribution center. You will also be responsible for ensuring the team consistently meets productivity, accuracy and safety standards for all picking and order processing operations. The ideal candidate will have strong analytical and problem-solving abilities, excellent administrative and organizational skills, and sharp communication skills. Prior experience in an order fulfillment role is highly preferred. Please note that this position is open to internal candidates only. External candidates who apply will not be considered for this role. A day in the office looks like this: * Overseeing a team of order fulfillment associates and drivers, managing both conveyable and non-conveyable items in the retail area * Leveraging the Warehouse Management System (WMS) to understand daily goals and maintain building balance and steady workflow * Developing and tracking key performance indicators (KPIs) to drive continuous productivity improvements * Con
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