Flywire
Payments
Intern,TechnicalSupportEngineer(TSE)
Neural analysis suggests this role is
optimal for entry candidates.
“Intern, Technical Support Engineer (TSE) at Flywire. Skills: Technical Support, AI Tools, SQL, Scripting Language. Investigate production issues. Partner with Engineering”
Industry & Context.
Debugging; Asking 'why is this happening?' until you reach the real answer; Investigate issues faster; Root-Cause Engineering
What They're Looking For.
Must Have
4th year student in Computer Science, Software Engineering, AI, or Data Science, Comfortable with SQL, Comfortable with at least one scripting language (Python, Ruby, JavaScript), Curiosity about how distributed systems, APIs, and databases behave in production, Fluency in English both verbal and written
Nice to Have
Double Degrees in Mathematics and Informatics Engineering, Specialized degrees in Artificial Intelligence, Data Science, or Informatics Engineering, Exposure to FinTech, Exposure to payments, Exposure to observability tools (Sumo Logic, Honeycomb), Exposure to ticketing systems (Zendesk)
What You'll Do.
Investigate production issues
Partner with Engineering
Turn recurring pain into improvements
Participate in day-to-day rituals
Focus on a specific project
Design dashboards and alerts
Leverage cutting-edge AI tools
Build internal process automations
How You'll Work.
Team & Collaboration
Partnering with Engineering; Collaborate with global teams; Work with clients; Write clear, empathetic responses to stakeholders; Pair-ticket solutioning; Present project results to leaders
Communication Scope
English fluency (verbal and written); Write clear, empathetic responses
Full Job Description
Are you ready to trade your job for a journey? Become a FlyMate! Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world. What more do we need to truly be unstoppable? Perhaps, that is you! Who we are: Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology. Today, we’ve digitized payments for more than 3,300+ global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started! With over 1000+ global FlyMates, representing more than 40 nationalities, and in 14 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow. Are you ready to keep the world's money moving? At Flywire, our Payments Platform processes billions of dollars across 240+ countries — and when something goes wrong, payers can't pay, clients can't get paid, and the business stops. That's where Application Support comes in. We are the team that keeps the platform running: investigating production issues, partnering with Engineering to fix root causes, and turning recurring pain into permanent improvements. We are looking for Fly-terns (4º year students) in Valencia to join the Application Support team this summer. You won't just be "shadowing" — you'll be working on real production issues and building tooling that makes our team faster, smarter, and more proactive. The Role: Project-Driven & Supported As a Fly-tern in the Technical Support Engineering group, you will be em
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