Teleport

Logistics

Intern,QACompliance&ProcessDocumentation(CustomerExperience)

$24–36k ~AI est. Kuala Lumpur International Airport 2, Selangor, Malaysia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Intern, QA Compliance & Process Documentation (Customer Experience) at Teleport. Skills: Process documentation, Audit preparation. Assist in preparing documentation. Organise documentation”

Industry & Context.

Logistics
Problems you'll solve

Problem-solving ability

What They're Looking For.

Must Have

Analytical thinking, High attention to detail, Ability to work independently, Meet tight deadlines, Organisational skills, Time management skills, Excellent written communication, Comfortable handling large volumes, Ability to stay consistent, Proactive mindset, Problem-solving ability

What You'll Do.

Assist in preparing documentation

Organise documentation

Maintain audit-ready documentation

Support SOP development

Update Standard Operating Procedures

Ensure business processes documented

Ensure business processes structured

Ensure business processes maintained

Identify gaps in documentation

Identify missing records

Identify inconsistencies in documentation

Coordinate with internal teams

Gather supporting evidence

Maintain version control

Maintain accuracy of documentation

Support internal audit preparation

Perform documentation checks

Standardise templates

Standardise documentation formats

Convert unstructured workflows

Create step-by-step process documents

How You'll Work.

Team & Collaboration

Coordinate with internal teams

Communication Scope

Written communication

Full Job Description

### **ABOUT US** As Southeast Asia's #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. Our mission? To move things across Southeast Asia better than anyone else. We're focused on making next-day delivery a reality for all. #TeamTeleport is guided by our values : Move with urgency because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do. Learn more about Teleport here: **A DAY IN A LIFE** As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to: * Assist in preparing, organising, and maintaining audit-ready documentation * Support the development and updating of Standard Operating Procedures (SOPs) * Ensure business processes are clearly documented, structured, and consistently maintained * Identify gaps, missing records, or inconsistencies in documentation * Coordinate with internal teams to gather required supporting evidence and information * Maintain proper version control and accuracy of all process documentation * Support internal audit preparation activities and documentation checks * Help standardise templates and documentation formats across teams * Convert unstructured workflows into clear, step-by-step process documents ### **Qualifications :** These are minimum-requirement skills and a ‘must-have’ for the role : * Strong analytical thinking and ability to work with structured information * High attention to detail and accuracy in documentation * Ability to work independently under pressure and meet tight deadlines * Strong organisational and time management skills * Excellent written communication skills * Comfortable handling large volumes of informati

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