Emma

E-commerce

InternOrderManagement&Fulfillment

$150–240k ~AI est. Manila, Philippines INTERNSHIP Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Intern Order Management & Fulfillment at Emma. Skills: Order management, Fulfillment processes. Monitor order creation. Process customer orders”

What You'll Achieve.

Ensure accurate order creation; Ensure accurate order processing; Ensure accurate order tracking; Support seamless order management; Drive results; Support informed decision-making; Anticipate order issues; Drive timely resolutions; Improve order accuracy; Improve order tracking; Improve process efficiency

Industry & Context.

E commerce
Problems you'll solve

Identify issues; Uncover insights; Prioritize effectively; Create clarity; Connect dots

Eligibility Requirements

Report onsite twice a week

What They're Looking For.

Must Have

12 or less academic units, Commitment for 6-months or more, Report onsite at least twice a week

Nice to Have

Graduating student or undergraduate college student

What You'll Do.

Monitor order creation

Process customer orders

Track customer orders

Identify fulfillment issues

Resolve fulfillment issues

Coordinate with stakeholders

Support order management processes

Enhance order placement accuracy

Enhance operational efficiency

Enhance order visibility

Support Order Fulfillment Managers

Monitor daily operations

Report on order management

Execute order management activities

How You'll Work.

Team & Collaboration

Cross-functional stakeholders; Customer Service; Software Development; Production; Operations; Country Teams

Full Job Description

## Description Ready to lead, disrupt and reinvent the sleep industry? We are Emma – The Sleep Company. Founded in 2015, we’ve become the world’s largest D2C sleep brand, available in over 35 countries with more than 25 stores across Europe. Recommended by leading consumer associations in EMEA, APAC, and the Americas, we develop the best sleep comfort products that empower our customers to awaken their best every day.     At Emma, we are a community of smart, driven people, united by a strong culture of collaboration, teamwork, and knowledge sharing. We think big, take ownership, and are empowered to drive meaningful impact. Through hands-on experience, mentorship, and continuous learning, we drive our own growth and learning. With Emmies from over 60 nationalities and offices across multiple regions, our diverse perspectives enrich our workplace culture. Ready to shape the future of sleep with us? Let’s make it happen! ## What You'll Do Monitor and ensure the accurate creation, processing, and tracking of customer orders, while proactively identifying and resolving potential order fulfillment issues. Coordinate effectively with cross-functional stakeholders, including Customer Service, Software Development, Production, Operations, and Country Teams, to support seamless order management processes. Lead and contribute to initiatives that enhance order placement accuracy, operational efficiency, and end-to-end order visibility. Support Order Fulfillment Managers in daily operations and ensure timely revenue recognition through diligent monitoring, reporting, and execution of order management activities. ## Who We Are Looking For Graduating student or undergraduate college student in Business Administration, Supply Chain, Engineering, or a related field, with a strategic mindset and strong commitment to delivering on promises. Someone who has 12 or less academic units in the current and upcoming semester. Fast-moving and execution-focused, with the ability to connect o

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