ING Bank

Banking

Intern-DataScientist-GenAIChatbot

€1–1k Amsterdam, Netherlands FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Intern - Data Scientist - GenAI Chatbot at ING Bank. Skills: Data Science, GenAI Chatbot. Analyze data. Analyze transcripts”

What You'll Achieve.

Increase helpfulness; Set best customer experience; Improve channels

Industry & Context.

Banking
Problems you'll solve

Creative solutions

What They're Looking For.

Must Have

Master or bachelor Econometrics, Master or bachelor Statistics, Master or bachelor Mathematics, Master or bachelor Artificial Intelligence, Master or bachelor Data Science, Master or bachelor related field, Fluent in English

Nice to Have

Enrolled at a Dutch university, Enrolled at an EU-university for EU passport holders

What You'll Do.

Analyze external reports

Uncover opportunities

Craft detailed proposals

Refine development ideas

Collaborate with engineers

Bring improvements to life

Work with business stakeholders

How You'll Work.

Team & Collaboration

Chatbot team; Business domain experts; Data analysts; Data Scientists

Full Job Description

**Data Scientist – GenAI Chatbot**(Fulltime/Amsterdam)_._ Are you ready to shape the future of banking? As a Data Scientist - GenAI Chatbot intern at ING Bank, you'll dive into the cutting-edge world of Generative AI, transforming customer interactions with innovative chatbot solutions. Imagine harnessing the power of AI to create seamless, intelligent conversations that redefine the banking experience. This is your chance to work with the latest technologies, collaborate with top-tier professionals, and make a real impact. Join us and be at the forefront of the AI revolution! **The team** The Data Scientist – GenAI Chatbot will join our Chatbot team that consists of business domain experts, Data analysts and other Data Scientists. In our joint objective to increase the helpfulness and to set the best customer experience via chat, we are constantly on the move and strive to improve our channels every day. **Roles and responsibilities** As Data Scientist GenAI Chatbot, you will master our insights and transform into impactful changes in our chat journeys. This means: * Dive deep into our data and journeys end-2-end! So chat, but also Search, Call and others! Analyse data, transcripts, and external reports to uncover key insights and opportunities. * Turn insights into action by crafting detailed proposals that provide a clear (and measurable) path to how we achieve our objectives. * Shape the future by refining development ideas and collaborating closely with engineers to bring improvements to life. * Drive impact by working with business stakeholders to refine and enhance new features, ensuring they deliver real value. **How to succeed** We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself. **What we are seeking for:** * You are an ambitious student of a related Master or bachelor study; Econometr

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