Workato

SaaS

Intern,CustomerExperience

$45–65k ~AI est. Palo Alto, California, United States INTERNSHIP
The Brief

“Intern, Customer Experience at Workato. Skills: Agentic AI, Workflow Automation, Customer Feedback Analysis. Build agentic AI projects. Build automated listening posts”

What You'll Achieve.

Enhance customer journeys; Improve customer outcomes

Industry & Context.

SaaS
Problems you'll solve

Problem-solving; Troubleshoot issues; Debugging automation; Root cause analysis

What They're Looking For.

Must Have

Build Workflow Automation using Workato, Design and deploy AI agents, Craft effective prompts for LLMs, Experience or interest in MCP Server Building, Troubleshoot agentic AI workflows, Problem-solving skills, Agile Methodologies experience, Document processes and create test cases, Monitor automated workflows

Nice to Have

PhD preferred, Specific ML framework experience, Cloud platform certs

What You'll Do.

Build agentic AI projects

Build automated listening posts

Gather partner and customer feedback

Implement related initiatives

Summarize feedback results

Update Workato recipes

Build new Workato recipes

Facilitate listening posts

Analyze qualitative feedback

Analyze quantitative feedback

Identify areas for improvement

Contribute ideas for features

Support experience team projects

Create enablement materials

Develop analytical models

Communicate findings and insights

Prepare reports and presentations

Stay updated on industry trends

Apply knowledge to enhance tools

How You'll Work.

Team & Collaboration

Cross-functional teams; Stakeholder consumption

Communication Scope

Communicate findings; Prepare presentations

Process & Methodology

Agile development, Sprint planning

Free ATS check

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