Information Technology

Information Technology

IntermediateSpecialist,DigitalCommunicationsandChangeManagement

$81–102k Ottawa, Ontario, Canada FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Intermediate Specialist, Digital Communications and Change Management at Information Technology. Skills: Digital communications, Change management, Strategic initiatives, Content creation. Design innovative digital communication strategies. Optimize service visibility on communication channels”

What You'll Achieve.

Optimize visibility; Ensure compliance; Meet business objectives; Support optimal change adherence; Foster user-centric environment; Maximize productivity gains

Industry & Context.

Information Technology
Problems you'll solve

Translate complex technology concepts

Eligibility Requirements

12-month contracts

What They're Looking For.

Must Have

Bachelor's degree in communication or related field, Equivalent combination of education and work experience, At least five (5) years of experience in a similar role, Writing, editing and proofreading skills, Experience adapting content for different audiences, Interpersonal and communication skills, Experience creating and managing content management user interface web accessibility, Experience creating and executing digital communications strategies, Experience creating and implementing social media plans, In-depth understanding of IT initiatives, Knowledge of web accessibility guidelines, Experience and high comfort level in digital platforms, Experience coordinating initiatives, Ability to translate complex technology concepts, Tact, Bilingualism — English/French (spoken and written)

Nice to Have

Experience in Value Realization, Experience supporting large, multi-stakeholder IT or digital transformation initiatives, Experience in creating videos in support of enablement and engagement plans

What You'll Do.

Design innovative digital communication strategies

Optimize service visibility on communication channels

Provide expert advice on content quality

Ensure compliance with policies and procedures

Manage operational processes for websites

Provide change management advice to project managers

Support leadership in high-impact communications

Plan and manage change management projects

Create change management strategies

Develop communications for strategic technology initiatives

Develop marketing for digital initiatives

Support optimal change adherence

Foster a user-centric environment

Maximize productivity gains for users

Anticipate and plan for impacts of IT changes

Design digital products

Develop content for digital products

Generate narratives for presentations

Influence audience willingness to embrace changes

Drive employee engagement

How You'll Work.

Team & Collaboration

Subject-matter experts; Technical leads; Designers; Developers; Managers; Executives

Communication Scope

Writing; Editing; Proofreading; Content adaptation; Interpersonal skills; Leadership communications

Process & Methodology

Change management projects

Full Job Description

**Follow us on[LinkedIn](https://www.linkedin.com/company/uottawacareers/)** ** _Posting Reason:_** New Position ** _Job Type:_** Employee ** _Anticipated Duration in Months_** _(for contracts and temporary assignments):_ 12 _**Job Family:**_ Digital Marketing _**# of Open Positions:**_ 1 _**Faculty/Service - Department:**_ Strategic Initiatives, Information Technology _**Campus:**_ Main Campus _**Union Affiliation:**_ SSUO _**Date Posted (YYYY/MM/DD):**_ 2026/06/04 _**Applications must be received******BEFORE******(YYYY/MM/DD):**_ 2026/06/15 _**Hours per week:**_ 35 _**Salary Grade:**_ SSUO Grade 10 _**Salary Range:**_ $80,942.00 - $102,245.00 About Information Technology: Information Technology is a dynamic and collaborative environment. We are focused on prioritizing and optimizing technological investments that facilitate the best student experience, as well as the activities of faculty, researchers and staff. Our greatest strength are the people working with us. People like you, professionals eager to flex their intellectual muscle and achieve new heights in their career. Working here gives you access to a great IT environment, rich with a diverse range of platforms, products, and services. This is a place where innovative ideas are welcome. In a nutshell: working here is challenging and rewarding. It’ll bring out the best of you. We want people that have the drive to advance IT in higher education. We have the technologies to keep your inner fires burning, and benefits that can help you sustain a better lifestyle. And all this minutes away from gyms, the Byward Market, downtown, and the Rideau Canal at lunch time for runners and skaters. ***We are recruiting for two 12-month contracts.** **Position Purpose** Reporting to the Manager, Strategic Initiatives, the incumbent designs and implements innovative digital communication strategies to optimize the visibility of the service on various communication channels, including senior-level governance, Web and social

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