University of Ottawa

Education

IntermediateOfficer,AcademicAdministration

$59–75k Ottawa, Ontario, Canada FULL TIME
The Brief

“Intermediate Officer, Academic Administration at University of Ottawa. Skills: Academic administration, Student services, Process coordination. Provide front line services. Inform prospective students about programs”

Industry & Context.

Education

What They're Looking For.

Must Have

Post-secondary studies or equivalent experience, 2 years of demonstrated experience in a similar role, Experience in frontline client services, Knowledge of University structure and regulations, Experience interpreting regulations and procedures, Experience analyzing files and procedures, Experience using computerized systems, Ability to produce high quality work, Ability to meet tight deadlines, Experience in bilingual administrative writing, Experience working under pressure, Experience organizing work, French and English proficiency (spoken and written), Low Advanced proficiency in second official language (oral comprehension), Low Advanced proficiency in second official language (reading comprehension)

Nice to Have

Graduate student program knowledge

What You'll Do.

Provide front line services

Inform prospective students about programs

Inform students about academic procedures

Manage unit's generic email box

Analyze academic records

Analyze service requests

Analyze course changes

Enroll graduate students

Inform students about comprehensive exams

Inform students about thesis projects

Verify entry of final course grades

Approve final course grades

Coordinate teaching evaluations

Coordinate course evaluations

Coordinate special bookings

Prepare student files for evaluation

Support planning of evaluation process

Support planning of thesis defence

Replace Senior Officer

Receive deferred exam requests

Process deferred exam requests

Coordinate deferred exam process

Participate in faculty recruitment

Prepare postings for faculty

Prepare offers for faculty

Prepare contracts for faculty

Participate in TA recruitment

Prepare postings for TAs

Prepare offers for TAs

Prepare contracts for TAs

Support preparation of activities

Ensure logistics for activities

Update unit's website

How You'll Work.

Team & Collaboration

Collaborative working environment

Communication Scope

Bilingual administrative writing

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