University of Ottawa

Education

IntermediateOfficer,AcademicAdministration

$59–75k Ottawa, Ontario, Canada FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Intermediate Officer, Academic Administration at University of Ottawa. Skills: Academic administration, Student services, Process coordination. Provide front line services. Inform prospective students about programs”

Industry & Context.

Education

What They're Looking For.

Must Have

Post-secondary studies or equivalent experience, 2 years of demonstrated experience in a similar role, Experience in frontline client services, Knowledge of University structure and regulations, Experience interpreting regulations and procedures, Experience analyzing files and procedures, Experience using computerized systems, Ability to produce high quality work, Ability to meet tight deadlines, Experience in bilingual administrative writing, Experience working under pressure, Experience organizing work, French and English proficiency (spoken and written), Low Advanced proficiency in second official language (oral comprehension), Low Advanced proficiency in second official language (reading comprehension)

Nice to Have

Graduate student program knowledge

What You'll Do.

Provide front line services

Inform prospective students about programs

Inform students about academic procedures

Manage unit's generic email box

Analyze academic records

Analyze service requests

Analyze course changes

Enroll graduate students

Inform students about comprehensive exams

Inform students about thesis projects

Verify entry of final course grades

Approve final course grades

Coordinate teaching evaluations

Coordinate course evaluations

Coordinate special bookings

Prepare student files for evaluation

Support planning of evaluation process

Support planning of thesis defence

Replace Senior Officer

Receive deferred exam requests

Process deferred exam requests

Coordinate deferred exam process

Participate in faculty recruitment

Prepare postings for faculty

Prepare offers for faculty

Prepare contracts for faculty

Participate in TA recruitment

Prepare postings for TAs

Prepare offers for TAs

Prepare contracts for TAs

Support preparation of activities

Ensure logistics for activities

Update unit's website

How You'll Work.

Team & Collaboration

Collaborative working environment

Communication Scope

Bilingual administrative writing

Full Job Description

**Follow us on[LinkedIn](https://www.linkedin.com/company/uottawacareers/)** ** _Posting Reason:_** Replacement of a regular position ** _Job Type:_** Employee ** _Anticipated Duration in Months_** _(for contracts and temporary assignments):_ N/A _**Job Family:**_ Academic Administration _**# of Open Positions:**_ 1 _**Faculty/Service - Department:**_ Operations_School of Psychology _**Campus:**_ Main Campus _**Union Affiliation:**_ SSUO _**Date Posted (YYYY/MM/DD):**_ 2026/06/04 _**Applications must be received******BEFORE******(YYYY/MM/DD):**_ 2026/06/15 _**Hours per week:**_ 35 _**Salary Grade:**_ SSUO Grade 07 _**Salary Range:**_ $59,038.00 - $74,574.00 About the Faculty of Social Sciences The FSS comprises nine departments, schools and institutes, which offer undergraduate, masters and doctoral programs in both English and French. With its 10,000 students, 260 full-time professors, and wide array of programs and research centres, the Faculty of Social Sciences plays a key role at the heart of the University of Ottawa. Its graduate students are supervised by excellent researchers and undertake cutting-edge research in the Faculty's masters and Ph.D. programs. Along with its complement of about 100 administrative employees, the faculty is proud to provide a collaborative working environment that inspires new ideas, encourages creative ingenuity, and promotes excellence. **Position purpose:** Under the supervision of the Supervisor, Operations, greets and informs students regarding graduate programs, regulations and procedures. Performs a variety academic and administrative activities in compliance with the regulations and procedures of the academic unit, the Faculty and the University. Provides a courteous and prompt service that promotes a positive image of the University of Ottawa to internal and external clients, thereby contributing to the university experience. **In this role, your main responsibilities will include:** **Reception services:** Provides front

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