University of Ottawa
Education
IntermediateOfficer,AcademicAdministration
Neural analysis suggests this role is
optimal for Mid candidates.
“Intermediate Officer, Academic Administration at University of Ottawa. Skills: Academic administration, Student services, Process coordination. Provide front line services. Inform prospective students about programs”
Industry & Context.
What They're Looking For.
Must Have
Post-secondary studies or equivalent experience, 2 years of demonstrated experience in a similar role, Experience in frontline client services, Knowledge of University structure and regulations, Experience interpreting regulations and procedures, Experience analyzing files and procedures, Experience using computerized systems, Ability to produce high quality work, Ability to meet tight deadlines, Experience in bilingual administrative writing, Experience working under pressure, Experience organizing work, French and English proficiency (spoken and written), Low Advanced proficiency in second official language (oral comprehension), Low Advanced proficiency in second official language (reading comprehension)
Nice to Have
Graduate student program knowledge
What You'll Do.
Provide front line services
Inform prospective students about programs
Inform students about academic procedures
Manage unit's generic email box
Analyze academic records
Analyze service requests
Analyze course changes
Enroll graduate students
Inform students about comprehensive exams
Inform students about thesis projects
Verify entry of final course grades
Approve final course grades
Coordinate teaching evaluations
Coordinate course evaluations
Coordinate special bookings
Prepare student files for evaluation
Support planning of evaluation process
Support planning of thesis defence
Replace Senior Officer
Receive deferred exam requests
Process deferred exam requests
Coordinate deferred exam process
Participate in faculty recruitment
Prepare postings for faculty
Prepare offers for faculty
Prepare contracts for faculty
Participate in TA recruitment
Prepare postings for TAs
Prepare offers for TAs
Prepare contracts for TAs
Support preparation of activities
Ensure logistics for activities
Update unit's website
How You'll Work.
Team & Collaboration
Collaborative working environment
Communication Scope
Bilingual administrative writing
Full Job Description
**Follow us on[LinkedIn](https://www.linkedin.com/company/uottawacareers/)** ** _Posting Reason:_** Replacement of a regular position ** _Job Type:_** Employee ** _Anticipated Duration in Months_** _(for contracts and temporary assignments):_ N/A _**Job Family:**_ Academic Administration _**# of Open Positions:**_ 1 _**Faculty/Service - Department:**_ Operations_School of Psychology _**Campus:**_ Main Campus _**Union Affiliation:**_ SSUO _**Date Posted (YYYY/MM/DD):**_ 2026/06/04 _**Applications must be received******BEFORE******(YYYY/MM/DD):**_ 2026/06/15 _**Hours per week:**_ 35 _**Salary Grade:**_ SSUO Grade 07 _**Salary Range:**_ $59,038.00 - $74,574.00 About the Faculty of Social Sciences The FSS comprises nine departments, schools and institutes, which offer undergraduate, masters and doctoral programs in both English and French. With its 10,000 students, 260 full-time professors, and wide array of programs and research centres, the Faculty of Social Sciences plays a key role at the heart of the University of Ottawa. Its graduate students are supervised by excellent researchers and undertake cutting-edge research in the Faculty's masters and Ph.D. programs. Along with its complement of about 100 administrative employees, the faculty is proud to provide a collaborative working environment that inspires new ideas, encourages creative ingenuity, and promotes excellence. **Position purpose:** Under the supervision of the Supervisor, Operations, greets and informs students regarding graduate programs, regulations and procedures. Performs a variety academic and administrative activities in compliance with the regulations and procedures of the academic unit, the Faculty and the University. Provides a courteous and prompt service that promotes a positive image of the University of Ottawa to internal and external clients, thereby contributing to the university experience. **In this role, your main responsibilities will include:** **Reception services:** Provides front
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