uOttawa
education
IntermediateCoordinator,AcademicProgramManagement
Neural analysis suggests this role is
optimal for Mid candidates.
“Intermediate Coordinator, Academic Program Management at uOttawa. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, Academic Program Management, administrative coordination, client service, program delivery, financial functions, record keeping, reporting. Executing logistical activities related to the delivery of programs within a faculty, service or research environment, including but not lim”
What You'll Achieve.
ensuring smooth and efficient operations and an exceptional client experience; Executes all operational activities around program delivery efficiently and within budget.; implements creative solutions to ensure operational continuity.; goal of favouring service excellence.
Industry & Context.
Troubleshoots unanticipated complications within the scope of program execution and implements creative solutions to ensure operational continuity.
Ability to occasionally work outside of normal office hours, Ability to occasionally travel outside of the region, Bilingualism – French and English (spoken and written)
What They're Looking For.
Must Have
Minimum of 3 years’ relevant experience in administrative coordination, Demonstrated experience in client service, Skills in the use all Microsoft Office software, organizational abilities and consistent attention to detail in a fast-paced environment, Ability to produce high quality work in an environment with multiple strict deadlines, interpersonal and communication skills, Demonstrated success working in a team setting, Ability to occasionally work outside of normal office hours, Ability to occasionally travel outside of the region, Bilingualism – French and English (spoken and written)
Nice to Have
Experience working in a postsecondary institution or other complex organization is an asset, Skills in the use of web content management applications is an asset
What You'll Do.
Executing logistical activities related to the delivery of programs within a faculty
service or research environment
including but not limited to courses
while ensuring smooth and efficient operations and an exceptional client experience.
Coordinates elements of physical and material resources
including arrangements with third-party providers and other uOttawa services.
Performs routine financial transactions
routine communications and other administrative support functions related to program delivery.
May be required to execute logistical activities for special projects within the scope of the overall program.
Performs a variety of operational functions related to ongoing program delivery in the context of a service
or in a research environment.
Performs routine administrative and financial functions.
Executes all operational activities around program delivery efficiently and within budget.
Troubleshoots unanticipated complications within the scope of program execution and implements creative solutions to ensure operational continuity.
Maintains accurate records for key historical data and program metrics.
Acts as communication liaison between program management
experts and other stakeholders in order to ensure the effective sharing of critical information related to the program components under his or her area of responsibility.
Ensures that accurate and clear information related to the program
and requirements is consistently available and updated.
Addresses client feedback
escalates more complex areas of concern to program management
with the goal of favouring service excellence.
Handles registration related to ongoing participation in program offerings.
Plans and executes efficient participant registration and all related follow-up for special events.
Handles other routine activities in support of the smooth execution of program events within the scope of the program.
Administers accurate inventories of resources required for program delivery.
Contributes to the overall planning for all program offerings by projecting resource requirements for program cycles
including material and space requirements.
Provides a variety of reports to management in support of program planning and continuous improvement initiatives.
How You'll Work.
Team & Collaboration
Acts as communication liaison between program management, clients, contributors, experts and other stakeholders; Cooperate and work well with other members of the team to reach common goal(s); Accept and give constructive feedback; Able to adjust own behaviour to reach the goals of the team
Communication Scope
interpersonal and communication skills; Acts as communication liaison between program management, clients, contributors, experts and other stakeholders; Ensures that accurate and clear information related to the program, deadlines, and requirements is consistently available and updated.
Process & Methodology
Planning: Organize in time a series of actions or events in order to realize an objective or a project., Plan and organize own work and priorities in regular daily activities.
Full Job Description
**Follow us on[LinkedIn](https://www.linkedin.com/company/uottawacareers/)** ** _Posting Reason:_** Replacement of a regular position ** _Job Type:_** Employee ** _Anticipated Duration in Months_** _(for contracts and temporary assignments):_ N/A _**Job Family:**_ Academic Program Management _**# of Open Positions:**_ 1 _**Faculty/Service - Department:**_ Teacher Ed_B.A._DLS - Programs _**Campus:**_ Main Campus _**Union Affiliation:**_ SSUO _**Date Posted (YYYY/MM/DD):**_ 2026/05/07 _**Applications must be received******BEFORE******(YYYY/MM/DD):**_ 2026/05/18 _**Hours per week:**_ 35 _**Salary Grade:**_ SSUO Grade 07 _**Salary Range:**_ $59,038.00 - $74,574.00 About the Faculty of Education The Faculty of Education, along with its commitment to the promotion, advancement, and dissemination of knowledge in the field of education in general, is actively involved in teacher training. Located on the unceded ancestral lands of Algonquin peoples, the Faculty of Education is proud to promote equity, diversity, and inclusion. Moreover, according to the latest QS ranking, our faculty is ranked among the top 100 in the world, and fifth in Canada, for research. **Position Purpose** Reporting to the Senior Specialist of Academic Program Management, responsible for executing logistical activities related to the delivery of programs within a faculty, service or research environment, including but not limited to courses, workshops, training and events, while ensuring smooth and efficient operations and an exceptional client experience. Coordinates elements of physical and material resources, including arrangements with third-party providers and other uOttawa services. Performs routine financial transactions, routine communications and other administrative support functions related to program delivery. May be required to execute logistical activities for special projects within the scope of the overall program. **In this job, your responsibilities will include:** * **Program Operat
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