Intelligent Automation Support Specialist
Financial Services
IntelligentAutomationSupportSpecialistPowerAutomate
“Intelligent Automation Support Specialist - Power Automate at Intelligent Automation Support Specialist. Skills: Automation support, Process orchestration, Production support. Support orchestration and automated processes. Administer live production environment”
What You'll Achieve.
Maximise business value; Deliver high-quality process outcomes; Maintain optimal system functionality; Minimise downtime; Improve operational efficiency
Industry & Context.
Troubleshoot complex incidents; Root cause analysis
What They're Looking For.
Must Have
2+ years production support, 2+ years developing/debugging scripts, Experience implementing changes in controlled environment, Experience integrating systems to Apigee, Experience integrating systems to CA Layer 7 API Gateway, Experience with Git, Experience with CI/CD tools, Knowledge of DevOps processes
Nice to Have
Power Automate experience, Camunda experience, AWS Cloud experience, Java experience, Terraform experience, Oracle database experience, Knowledge of financial service industry
What You'll Do.
Support orchestration and automated processes
Administer live production environment
Monitor virtual workforce
Ensure applications operate effectively
Diagnose technical issues
Resolve technical issues
Automate routine tasks
Maintain documentation
Collaborate with cross-functional teams
Resolve production issues
Enhance system performance
Identify process optimisation opportunities
Improve resource utilisation
Implement changes to automation workflows
Implement changes to orchestration processes
Monitor resource utilisation trends
Support system reliability
How You'll Work.
Team & Collaboration
Cross-functional teams; Developers; System administrators; Business stakeholders
Communication Scope
Communicate technical issues; Communicate solutions
Process & Methodology
Change management procedures
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