Datacom
Information Technology and Services
IntelligentAutomationArchitect
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optimal for Senior candidates.
“Intelligent Automation Architect at Datacom. Skills: Intelligent Automation, Solution Architecture, AI-enabled assets. Design enterprise automation solutions. Govern enterprise automation solutions”
What You'll Achieve.
Improve efficiency; Reduce manual effort; Create repeatable business value; Support client outcomes; Support delivery efficiency; Build trusted relationships; Maintain prioritised backlog; Establish architecture patterns; Enable scalable automation; Enable supportable automation; Enable commercially viable automation; Lead capable team; Convert field solutions; Standardise assets; Reuse assets at scale; Introduce AI assets; Govern AI assets; Maintain AI assets; Deliver measurable value; Remain reliable; Remain secure; Remain fit for purpose
Industry & Context.
Translate business requirements; Translate operational pain points
What They're Looking For.
Must Have
Demonstrated experience designing enterprise automation solutions, Understanding of automation architecture principles, Hands-on knowledge of automation technologies, Experience integrating automation solutions, Knowledge of AI-enabled platform capabilities, Proven ability to lead automation engineers, Ability to translate business requirements, Client-facing communication skills, Experience managing use case pipelines, Solid understanding of infrastructure, Documentation skills
What You'll Do.
Design enterprise automation solutions
Govern enterprise automation solutions
Evolve enterprise automation solutions
Create repeatable business value
Shape automation opportunities
Define solution architecture
Guide technical direction
Support AI-enabled asset development
Manage AI-enabled assets
Maintain AI-enabled assets
Ensure capability scalability
Ensure capability supportability
Align capabilities to outcomes
Partner with Presales
Identify automation solutions
Redeploy automation solutions
Adapt automation solutions
Extend automation solutions
Design fit-for-purpose solutions
Lead technical discussions
Lead solution walkthroughs
Create target-state architecture
Document target-state architecture
Maintain target-state architecture
Ensure solution scalability
Ensure solution security
Ensure solution supportability
Maintain use case library
Prioritise opportunities
Evaluate automation approach
Recommend automation approach
Develop AI-enabled assets
Govern AI-enabled assets
Integrate AI-enabled assets
Align AI assets to use cases
Harvest custom solutions
Standardise solutions
Enable solution reuse
Lead automation engineers
Lead automation testers
Provide technical direction
Provide quality oversight
Support capability development
Collaborate with engineering teams
Collaborate with platform teams
Collaborate with service teams
Ensure solution alignment
Provide technical leadership
Promote standardisation
Accelerate time to value
Contribute to continuous improvement
Review solution performance
Identify optimisation opportunities
Refine architecture patterns
How You'll Work.
Team & Collaboration
Sales teams; Presales teams; Delivery teams; Client stakeholders; Engineering teams; Platform teams; Service teams; Automation engineers; Automation testers
Communication Scope
Client-facing communication; Technical conversations
Process & Methodology
Use case backlog management, Prioritisation
Full Job Description
### Intelligent Automation Architect We are seeking an experienced Intelligent Automation Architect to design, govern, and evolve enterprise automation solutions that improve efficiency, reduce manual effort, and create repeatable business value. This role partners closely with sales, presales, delivery, and client stakeholders to shape automation opportunities, define solution architecture, and guide the technical direction of automation initiatives across a broad technology landscape. The role also supports the development, management, and maintenance of AI-enabled assets used within service delivery platforms, ensuring these capabilities are scalable, supportable, and aligned to operational and client outcomes. ### Key Responsibilities * Partner with Sales and Presales teams to identify existing automation solutions that can be redeployed, adapted, or extended to meet client needs. * Design fit-for-purpose automation solutions based on agreed blueprints, reference architectures, and business use cases. * Lead technical discussions, workshops, and solution walkthroughs with clients to gain alignment and approval. * Create, document, and maintain the target-state technical architecture for automation solutions, ensuring scalability, security, and operational supportability. * Own and maintain the automation use case backlog and library, using data analytics, operational insights, runbooks, and existing automations to prioritise opportunities. * Evaluate and recommend the most appropriate automation approach across technologies such as RPA, Ansible, scripting, orchestration, and ServiceNow integrations. * Develop, manage, and maintain AI-enabled assets used within service delivery platforms, ensuring they are governed appropriately, integrated effectively, and aligned to operational use cases. * Harvest proven custom solutions developed in the field, standardise them into repeatable patterns or assets, and enable their reuse across clients, platforms, and service de
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