Company
IntegrationOpsAnalyst
Neural analysis suggests this role is
optimal for Entry candidates.
“Integration Ops Analyst. Skills: Integration platforms, System integration, Process optimization, SLA management. Monitor integration platforms. Monitor applications”
What You'll Achieve.
Minimize downtime; Minimize impact on business operations; Enhance efficiency; Enhance reliability; Ensure application performance; Ensure SLAs are met
Industry & Context.
Problem-solving skills; Troubleshoot platform issues; Troubleshoot product bugs
On-call/weekend support rotation
What They're Looking For.
Must Have
Bachelor's degree, 2+ years of experience, 1+ years of experience with integration, Expertise in Logic Apps, Expertise in Service Bus, Expertise in Event Grid, Expertise in Function Apps, Expertise in API Management, Knowledge of Azure Functions, Knowledge on C#. Net, Liquid template experience, XSLT mapping experience, Microsoft AZ-900 certification, Knowledge of Integration Mapping, Knowledge of SOAP, Knowledge of XML, Knowledge of JSON, Knowledge of Flat files, Incident Management experience, Change Management experience, Service NOW experience, Analytical skills, Problem-solving skills, Interpersonal skills
Nice to Have
Experience with Splunk, Experience with CI/CD tools, Experience with GitHub, Experience with Azure DevOps, Understanding Cloud Concepts, Understanding Network connectivity, Experience with DB SQL queries, Scripting experience, Experience working with Postman, Automating test cases experience, Knowledge of Project Management tools, Knowledge of Test Management tools
What You'll Do.
Monitor integration platforms
Identify integration issues
Diagnose integration issues
Resolve integration issues
Provide technical support
Implement minor enhancements
Provide hyper care support
Identify process improvements
Implement best practices
Create Ops Monitoring Dashboards
Manage Ops Monitoring Dashboards
Ensure application performance
Perform Application upgrades
Troubleshoot platform issues
Troubleshoot product bugs
Support junior resources
How You'll Work.
Team & Collaboration
Cross-functional teams; Work with product vendors
Communication Scope
Communication skills
Process & Methodology
Change Management
Full Job Description
# # **JR Integration Ops Analyst** The Jr Integration Operations Analyst is responsible for managing and supporting the integration of various systems and applications within the organization. The analyst will work closely with cross-functional teams to identify integration needs, troubleshoot issues, and optimize processes to ensure seamless data flow between systems. **Key Responsibilities:** * Responsible to monitor integration platforms and applications in all environments plus incident resolution with in SLAs. * Identify, diagnose, and resolve integration-related issues in a timely manner to minimize downtime and impact on business operations. * Provide technical support to end-users and stakeholders regarding integration processes and related systems. * Implement bug fixes and minor enhancements for existing integrations, also provide UAT testing and hyper care support. * Create and update documentation for integration processes, configurations, and troubleshooting procedures. * Identify opportunities for improving integration processes and implement best practices to enhance efficiency and reliability. * Create and Manage Ops Monitoring Dashboards and KPIs to ensure application performance and SLAs are met. * Perform Application upgrades and Manage SSL Certs etc. * work with product vendors to troubleshoot platform issues and/or any product bugs. * Provide training and support to junior resources as applicable. * Flexible on-call/weekend support rotation as applicable. **Qualifications:** * Bachelor's degree in Computer Science, Information Technology, or a related field. * 2+ years of experience in IT or related field. * 1+ years of experience with integration or related platforms. * Expertise in Logic Apps, Service Bus, Event Grid, Function Apps and API Management * Knowledge of Azure Functions and their role in integration scenarios * Strong Knowledge on C# .Net for serverless Architecture. Additionally, liquid template and XSLT mapping experience * Certif
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