Suncor

IntakeAdvisor

Calgary, Alberta, Canada; Fort McMurray, Alberta, Canada FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Intake Advisor at Suncor. Skills: Disability Management, Claims management, Workers' Compensation Board (WCB) claims, Short-term disability (STD) claims, Communication, Prioritization. Supporting employees through the initial stages of short-term disability (STD) and Workers’ Compensation Board (WCB) claims in a timely and efficient manner. Adjudicate and initially manage employee STD claims in accordance with legislative requirements and Suncor’s case management process and practices”

What You'll Achieve.

Timely and efficient support for employees through initial stages of STD and WCB claims

Industry & Context.

Problems you'll solve

Apply critical thinking and problem-solving skills

What They're Looking For.

Must Have

At least 2 years of claims and / or disability management experience, A bachelor’s degree in the medical or human sciences fields, or an equivalent combination of education and experience in the medical or insurance fields, Good knowledge of best practices in disability management and the relevant legislation, Basic knowledge of STD plans and long-term disability contracts, Proficiency with Microsoft experience with Cority software

What You'll Do.

Supporting employees through the initial stages of short-term disability (STD) and Workers’ Compensation Board (WCB) claims in a timely and efficient manner

Adjudicate and initially manage employee STD claims in accordance with legislative requirements and Suncor’s case management process and practices

File workers’ compensation claims in accordance with legislative requirements and Suncor’s case management process and practices

Assess employee fitness for work and communicate same to the business area

Educate and inform key stakeholders on the requirements of short-term disability and WCB programs

Apply critical thinking and problem-solving skills to exercise ethical and professional judgment in determining the appropriate collection

and disclosure of personal health information

Maintain up-to-date and accurate electronic documentation and internal records

How You'll Work.

Team & Collaboration

Educate and inform key stakeholders on the requirements of short-term disability and WCB programs

Communication Scope

Applying communication and prioritization skills; Communicate employee fitness for work to the business area; Educate and inform key stakeholders on the requirements of short-term disability and WCB programs

Full Job Description

**At Suncor, we produce and provide energy.** When you join Suncor, you become part of a company that has built a solid foundation for both business and employee success. We are a place where talented people thrive. As part of our team, you play a vital role in delivering energy we all rely on, and you'll make a meaningful impact in the communities where we live and work. Are you a Disability Management professional with continuous improvement and lifelong learning mindset? We are hiring Intake Advisors into our integrated disability management (IDM) team for our Calgary office. Applying strong communication and prioritization skills, You will be responsible for supporting employees through the initial stages of short-term disability (STD) and Workers’ Compensation Board (WCB) claims in a timely and efficient manner. **What we offer:** We recognize your contribution and offer a range of rewards and development opportunities designed to support your success. Benefits/perks listed below may vary depending on the nature of your employment with Suncor and the region where you work. * **Strong compensation:** we offer competitive compensation, regional-based uplifts, annual bonuses, and long-term financial rewards. We also help you save for your future by offering pension programs, and savings plans with company matching * **Benefits:** utilize an employee assistance program and comprehensive company-paid health, dental, and vision benefits for you and your family to support your mental, physical, and financial well-being * **Generous time-off:** enjoy generous paid vacation time and personal time-off to recharge and maintain a healthy work-life balance * **Talent development programs:** Internal mobility, succession planning, and employee training and development programs are just a few ways we’re dedicated to your development **Minimum Requirements:** * At least 2 years of claims and / or disability management experience * A bachelor’s degree in the medical or human sc

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