Insurance/TotalLossAssociate

[**First Help Financial**](https://firsthelpfinancial.com/careers) (FHF) is a fast-growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. We lend to and support our portfolio which has consistently grown 30%+ each year over the last nine years. Here you will find hard-working colleagues who come from over 20 countries. We hold ourselves to the highest standards of professionalism but also enjoy our work. Our culture and benefits are geared towards making you successful in life and comfortable at work. **Your Title: **Insurance/Total Loss Associate **Your Location:** Remote/Anywhere within the U.S **You Report To:** Team Lead, Servicing Operations **Schedule: **Monday to Friday 9:00am to 5:30pm EST **Compensation:** $20.02/hour + bonus **Learn more about our awesome**[**Servicing Operations team!**](https://vimeo.com/882616058?share=copy) _**About the Opportunity:**_ First Help Financial, voted and certified as a “[**Great Place to Work**](https://www.greatplacetowork.com/certified-company/7022090)” by our workforce for five years in a row, is adding a new partner to our Servicing Operations department to accommodate our remarkable growth! We are seeking a highly motivated Insurance/Total Loss Associate who will play a pivotal role in resolving both potential and confirmed total loss claims. This position involves thoroughly recording, tracking, and proactively following up on all assigned insurance claims. The primary focus is to ensure the timely and thorough completion of total loss claims, thereby preparing accounts for proper handling and ancillary processing. _**What you will do:**_ Your duties include but are not limited to * Record, track, and follow up with insurance and claim-handling companies * Maintain accurate and complete claim reco